VALET SUPERVISOR

Job Description

Job Description

Compensation Range : $33.50 - $35.50 per hour

About Us :

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

Culture :

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position :

As an VALET SUPERVISOR, you will manage a team of valet attendants and provide guidance and support to ensure all work is performed to the highest standards. In this role, you will have the opportunity to demonstrate your leadership skills and contribute to the success of our business. VALET SUPERVISOR must be available 5 : 00 AM - 1 : 30 PM or 10 : 30 AM - 6 PM, Monday - Friday. You will perform various job responsibilities, including those embodied by our company core values as follows :

Accountability

• Manage the day-to-day operations, ensuring adherence to established procedures and standards.
• Plan personnel utilization, interview, and selection, policy compliance, training oversight, supervision, performance review, and adherence to all laws and regulations.
• Develop and implement operational procedures to optimize efficiency and customer service.
• Oversee daily cash handling procedures and submit accurate reports of collections.
• Manage and maintain parking lot equipment and facilities, including maintenance and damage control.
• Recruit, hire, train, and schedule staff.
• Hold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations.
• Promote a culture of professionalism, accountability, and exceptional customer service among the team.
• Accountable for maintaining a safe environment for both employees and guests, including vehicle safety and traffic control.
• Oversee the maintenance and upkeep of the facility, such as key gate arms, parking systems, booths, and signage.
• Accountable for the cleanliness and appearance of the parking area.

Profitability

Exceptional Service

Communication

Family

About YOU :

The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a passion for providing top-notch parking services. He / she will also possess the following experience and key attributes.

Your Qualifications :

What We Can Offer You for All Your Hard Work :

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email : Memberservices@aceparking.com describing the accommodation.