Front Desk Coordinator - Home Health Full Time

Front Desk Coordinator

The Front Desk Coordinator is proactive customer service; accept referrals; schedule appointments; evaluate information; maintain confidentiality; read, interpret, and apply regulations, policies, and procedures; explain insurance verification; work with minimal supervision and with extensive detail; work cooperatively with others; use various computer applications; and organize work and set priorities to meet deadlines.

Job Responsibilities :

Greets everyone walking through the door at the Clinic.

• Obtains or gives accurate information; explains policies and procedures to inform customers of correct processes; transfers calls and takes messages; and assists customers in completing forms and documents.
• Exhibits excellent customer service to patients, coworkers, physicians, insurance companies, and everyone you meet as a representative of Brooks Rehabilitation.
• Manages the Clinics Appointment Schedule

Call patients if cannot be moved and therapist is sick

Do not alter the insurance information once verified

Job Qualifications :

Shift :

Location :

Disclaimer : This job description describes the general nature and level of work only. It is not an exhaustive list of all responsibilities, duties, and skills. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.