Collector, Payer Collections

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the worlds leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, youre stepping onto a high-performing, values-driven team. Together, were rising to the challenge of tackling some of healthcares most complex problems with technology-forward solutions. Datavants bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

Collector II supports the Payer Collections team by independently managing payer accounts, resolving escalated issues, and ensuring accurate and timely payment application. This role requires a solid understanding of payer billing processes, healthcare data flows, and contract terms. Collector II works directly with insurance companies and health plans to address discrepancies, resolve past due balances, and support efficient revenue cycles.

Duties & Responsibilities

• Manage inbound and outbound communications with payers (insurance companies, health plans) regarding billing and payment activity.
• Research payer account history using systems such as Chartfinder, ARCH, and payer portals to resolve discrepancies.
• Reconcile remittances, adjustments, and credits against invoices to support month-end close activities.
• Work with payer representatives and internal teams (Finance Ops, Account Management) to resolve delinquent or disputed accounts .
• Escalate highly complex or unresolved issues to Collector III or Collections Supervisor as needed.
• Document all collection activities accurately for compliance and audit readiness.
• Recommend opportunities to improve payer billing and collection processes.
• Encourage adoption of electronic invoicing and payment processes to reduce manual work and delays.

Qualifications

Required :

Preferred :

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.

The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is :

$19.60$23.08 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and / or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and / or religion.

This job is not eligible for employment sponsorship.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we arent even able to see whether youve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it by selecting the "Interview Accommodation Request" category. You will need your requisition ID when submitting your request. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

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