Job Description
PRE-GAME
We are looking for Servers with the personality and commitment to create something a little different for everyone. Your personality plus our amazing offerings in Wings, Beer, and Sports equals a home run!! You’re the one with the knowledge and confidence to read your guests and recommend just the thing to hit the spot.
The successful candidate will have a neat appearance and engaging, friendly personality.
GAME DAY
Greets guests, answers questions, and makes suggestions regarding food, drinks, and service.
Informs guests of special offers and promotions.
Obtains food and drink orders from guests accurately.
Relays orders to service bar and kitchen via the point-of-sale computerized register system.
Delivers accurate food and drink orders to guests in a timely manner.
Interacts verbally with all guests verifying accuracy of order and satisfaction of guests.
Observes guests and responds to any additional requests.
Maintains guest satisfaction throughout entire visit.
Clears plates, glasses and baskets from table and carry to kitchen for cleaning.
Presents guest check to each table and accepts a form of payment.
Makes correct change and/or completes the proper charge card procedure.
Participates in the clearing, sanitizing and resetting of guests’ tables.
Performs other duties as requested.
RULES OF PLAY
You know the business. You have one plus years of recent restaurant experience.
You are a team player. You're not afraid to roll up your sleeves and jump in to help your team.
You show passion & commitment. You strive in a fast-paced environment and are in it to win the game. If it were possible, you'd bleed black and yellow.
You have strong time management and organization skills with an excellent attention to detail.
You know basic mathematical and can handle money accurately.
You understand or will learn Point of Sales systems fully.
Your customer service, communication, interpersonal and hospitality skills are extraordinary.
You have knowledge of proper sanitation, food safety and security procedures.
You will become completely familiar with our menu.
You thrive in fast paced and high intensity environment for extended periods of time.
You are reliable and dependable to cover your shift as scheduled.
You maintain positive working relationships with all team members and managers.
You can stand and exert fast-paced mobility for periods of up to four (4) hours.
You have sense of balance, can bend, kneel and to lift trays frequently weighing 10-15 pounds.
You must be legally able to work in the US; verified by E-Verify.
SMACK TALK
You’ll be working for the hottest brand around – and having tons of fun doing it. What else is in it for you? A lot! Competitive pay, Team Member discounts, incentive contests, insurance options, flexible scheduling. Join our Team – and get ready for a whole new ball game.
Company Introduction
IT ALL STARTED 35 YEARS AGO WITH TWO GUYS DRIVEN BY HUNGER
The year was 1982.
Jim Disbrow and Scott Lowery had recently moved to Ohio from Buffalo, New York. All was fine until one day when the two were craving wings. Not just ordinary wings, but authentic Buffalo, New York-style chicken wings. With none to be found nearby, Jim and Scott had two choices: road trip to New York, or open a wing joint close to home. Lucky for us, they chose the latter. Hence, the beginning of Buffalo Wild Wings & Weck, now Buffalo Wild Wings®, the welcoming neighborhood atmosphere with a front-row seat for every sports fan that offers 22 mouth-watering signature sauces and seasonings.
Server • Grapevine, TX, US
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