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Operations Coordinator - Texas
Operations Coordinator - TexasTemplar Shield Inc • Houston, TX, US
Operations Coordinator - Texas

Operations Coordinator - Texas

Templar Shield Inc • Houston, TX, US
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  • [job_card.full_time]
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Job Description

Job Description

This is a remote position.

About Templar Shield

Templar Shield is a boutique, high-performance consulting firm and ServiceNow Elite Partner. We specialize in Integrated Risk Management, Cybersecurity, Third-Party Risk, Operational Resilience, and AI Governance for highly regulated industries including critical infrastructure, financial services, healthcare, energy, and public sector.

Position Description :

The Operations Coordinator will provide high-level administrative support to the CEO. This is a high-visibility role requiring discretion, excellent judgment, and the ability to manage fast-paced, confidential, and dynamic business operations. The ideal candidate has experience supporting C-suite or Senior Management and is comfortable working in a fast-paced, entrepreneurial environment.

Primary Objectives : Executive Support

  • Manage the CEO’s calendar, including scheduling meetings, prioritizing tasks, and resolving scheduling conflicts.
  • Coordinate domestic and international travel arrangements, itineraries, and logistics for CEO and C-Suite team.
  • Schedule / coordinate key client and partner meetings.
  • Ensure CEO inbox management, timely follow-ups and professional correspondence.
  • Draft and edit emails, presentations, and reports on behalf of the CEO.
  • Support expense reimbursement submission and tracking for CEO.
  • Handle confidential information with integrity and discretion.
  • Conduct research and compile data for executive decision-making.
  • Take ownership of special projects as assigned, often involving cross-functional coordination.

Operations

  • Support planning and logistics for internal and external meetings, executive retreats, and events.
  • Coordinate materials and collateral inventory and logistics to and from events.
  • Track and manage event registration lists, leads, and follow-up tasks.
  • Maintain and update partner profiles, listings, and collateral in ServiceNow Partner Portal and App Store.
  • Coordinate internal event calendar, ensuring alignment across events, campaigns, and partner activities.
  • Support execution of campaigns via HubSpot (email, landing pages, nurture flows).
  • Support social media scheduling and content development with guidance from Channel Manager.
  • Support creation and updates to sales enablement and collateral materials (case studies, one-pagers, presentations).
  • Support Channel Manager in coordination of scheduling calls with partner account executives and partner portal management.

    • Requirements

    Qualifications :

  • 3-5 years of experience supporting a C-level executive or Senior Management, ideally in consulting, technology, or fast-paced startup environments
  • Excellent verbal and written communication skills
  • Proven ability to manage multiple priorities and deliver under pressure
  • Proficient in Microsoft Office Suite, Google Workspace, Zoom, and project management tools (e.g., Asana, Trello)
  • Strong organizational and project management skills; attention to detail is a must
  • Resourcefulness; must know when and how to take appropriate action
  • Ability to work well in a team and independently
  • Enjoy working in an autonomous / independent environment
  • Available during a standard workday 8-5 per client time zone, MT time zone preferred

    • Preferred :

  • Prior experience supporting an executive in the cybersecurity, risk, or SaaS space
  • Familiarity with ServiceNow or enterprise consulting operations
  • Bachelor’s degree in Business, Communications, or related field
  • Prior experience in CRM technology
  • Understanding of partner ecosystems (experience with ServiceNow or other SaaS ecosystems is a plus)

    • Benefits

    What We Offer

  • Competitive salary + performance-based bonus
  • 100% remote work environment
  • Health, dental, vision, and 401(k) match
  • Paid certifications and continuous learning budget
  • Entrepreneurial environment
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