Job Description
Job Description
This is a remote position.
About Templar Shield
Templar Shield is a boutique, high-performance consulting firm and ServiceNow Elite Partner. We specialize in Integrated Risk Management, Cybersecurity, Third-Party Risk, Operational Resilience, and AI Governance for highly regulated industries including critical infrastructure, financial services, healthcare, energy, and public sector.
Position Description :
The Operations Coordinator will provide high-level administrative support to the CEO. This is a high-visibility role requiring discretion, excellent judgment, and the ability to manage fast-paced, confidential, and dynamic business operations. The ideal candidate has experience supporting C-suite or Senior Management and is comfortable working in a fast-paced, entrepreneurial environment.
Primary Objectives : Executive Support
- Manage the CEO’s calendar, including scheduling meetings, prioritizing tasks, and resolving scheduling conflicts.
- Coordinate domestic and international travel arrangements, itineraries, and logistics for CEO and C-Suite team.
- Schedule / coordinate key client and partner meetings.
- Ensure CEO inbox management, timely follow-ups and professional correspondence.
- Draft and edit emails, presentations, and reports on behalf of the CEO.
- Support expense reimbursement submission and tracking for CEO.
- Handle confidential information with integrity and discretion.
- Conduct research and compile data for executive decision-making.
- Take ownership of special projects as assigned, often involving cross-functional coordination.
Operations
Support planning and logistics for internal and external meetings, executive retreats, and events.Coordinate materials and collateral inventory and logistics to and from events.Track and manage event registration lists, leads, and follow-up tasks.Maintain and update partner profiles, listings, and collateral in ServiceNow Partner Portal and App Store.Coordinate internal event calendar, ensuring alignment across events, campaigns, and partner activities.Support execution of campaigns via HubSpot (email, landing pages, nurture flows).Support social media scheduling and content development with guidance from Channel Manager.Support creation and updates to sales enablement and collateral materials (case studies, one-pagers, presentations).Support Channel Manager in coordination of scheduling calls with partner account executives and partner portal management.Requirements
Qualifications :
3-5 years of experience supporting a C-level executive or Senior Management, ideally in consulting, technology, or fast-paced startup environmentsExcellent verbal and written communication skillsProven ability to manage multiple priorities and deliver under pressureProficient in Microsoft Office Suite, Google Workspace, Zoom, and project management tools (e.g., Asana, Trello)Strong organizational and project management skills; attention to detail is a mustResourcefulness; must know when and how to take appropriate actionAbility to work well in a team and independentlyEnjoy working in an autonomous / independent environmentAvailable during a standard workday 8-5 per client time zone, MT time zone preferredPreferred :
Prior experience supporting an executive in the cybersecurity, risk, or SaaS spaceFamiliarity with ServiceNow or enterprise consulting operationsBachelor’s degree in Business, Communications, or related fieldPrior experience in CRM technologyUnderstanding of partner ecosystems (experience with ServiceNow or other SaaS ecosystems is a plus)Benefits
What We Offer
Competitive salary + performance-based bonus100% remote work environmentHealth, dental, vision, and 401(k) matchPaid certifications and continuous learning budgetEntrepreneurial environment