Director DC Operations II - Shorewood, IL

The Director of DC Operations are senior leaders at Bob's Discount Furniture who play a crucial role in fostering a culture that aligns with the company's values. They create an environment that supports exceptional customer experience and drives the organization's strategic direction. The Supply Chain Director ensures that our Operations (DCs, Delivery and Transportation) operate efficiently and successfully, upholding Bob's core values and vision while leading by example.

The primary responsibility of a Director of DC Operations is to take full ownership of their area, driving success by developing and guiding their team to achieve and exceed company goals. These goals include, but are not limited to, achieving targeted operating goals, EBIT targets, driving continuous improvements, profit margins, and other key specific performance metrics that drive the business forward. Additionally, the expectation of our directors is to develop and contribute to the strategic vision both for the growth and scale of the operation as well as the development of our leadership as we scale our internal and external growth. By leveraging their supply chain expertise, the Director of DC Operations identifies opportunities for continuous improvement and ensures accountability within their team.

Regular communication and collaboration are key to success in this role. The Director of DC Operations conducts one-on-one meetings with management teams on a weekly, monthly, and quarterly basis, promoting productivity and alignment with department and company objectives. The position may require holding weekly conference calls with their direct reports (as well as targeted skip levels) to maintain consistency in messaging and goal execution.

Serving as the primary connection between the Home Office and Supply Chain intradepartmental collaboration, the Director of DC Operations builds strong relationships with team members, peers, and leadership to ensure clear and accurate communication. Their ultimate goal is to create a Customer First Culture, driving operational excellence while enhancing profitability, maintaining Bob's values and commitment to excellence, and developing the leaders of the future.

This is an on-site position located in our Shorewood, IL Distribution Center.

What You'll Bring to Bob's

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by strategic leadership, technical expertise, strong problem-solving, and the ability to create an accountable, customer-focused culture.

Behaviors

• Ability to Motivate Others and Self Inspire teams to achieve operational excellence through strong leadership.
• Promote a culture of continuous improvement and innovation.
• Communicate Effectively and Efficiently Maintain clear and open communication with cross-functional teams and vendors.
• Analyze Complex Problems Identify root causes of supply chain inefficiencies and develop corrective actions.
• Utilize data analytics tools to assess performance metrics and drive improvements.
• Using Sound Judgment and Risk Taking Evaluate potential temp labor and negotiate contracts to mitigate risk.
• Make data-driven decisions to optimize supply chain operations.
• Conflict Management Mediate disputes between logistics teams and employees.
• Foster a collaborative work environment to align competing priorities.

Technical / Functional Skills

Ability to Manage and Improve Processes

KPI / NPS-Driven -

Customer Satisfaction

Financial Acumen and Budgetary Success -

Leader-Based Competencies

Execution and Results

Talent Development, Appraisal, and Feedback

Hold Others Accountable

Effectively Delegate

Supply Chain Directors oversee all aspects of their assigned departments, driving success through strategic leadership, coaching, and effective communication. They create a positive impact both directly and indirectly by fostering strong relationships with their teams, cross-functional partners, and external vendors.

Required Competencies and Skills

Preferred Competencies and Skills

Work Environment

Physical Requirements and Americans Disability Act (ADA)

Who We Are

At Bob's, we have fun, love what we do, and are growing fast! With over 200 stores nationwide, we're committed to skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

Our Culture & Core Values

We live by our values : Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun. These values guide everything we do-from how we serve customers to how we grow our people.

Diversity is a Core Value at Bob's

At Bob's Discount Furniture, we want you to feel valued, appreciated, and free to be yourself. We're committed to building a team as diverse as the communities we serve and provide equal employment opportunities regardless of race, religion, gender, age, disability, veteran status, or any other protected category.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities :

$140,800.00 - $176,000.00

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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