A company is looking for a Head of Managed Services.
Key Responsibilities
Define and implement the vision, strategy, and operational model for Managed Services
Establish organizational structure, processes, and technology for service delivery
Oversee daily operations, ensuring high performance and client satisfaction
Required Qualifications
5+ years of leadership experience in iGaming or similar operational environments
Proven track record in building or transforming global service organizations
Deep understanding of managed-services domains such as player support and fraud operations
Experience with P&L ownership and cost optimization
Fluency in English; additional languages are an advantage
Head Of • Alpharetta, Georgia, United States