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Head of Managed Services
Head of Managed ServicesVirtualVocations • Alpharetta, Georgia, United States
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Head of Managed Services

Head of Managed Services

VirtualVocations • Alpharetta, Georgia, United States
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  • [job_card.full_time]
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A company is looking for a Head of Managed Services.

Key Responsibilities

Define and implement the vision, strategy, and operational model for Managed Services

Establish organizational structure, processes, and technology for service delivery

Oversee daily operations, ensuring high performance and client satisfaction

Required Qualifications

5+ years of leadership experience in iGaming or similar operational environments

Proven track record in building or transforming global service organizations

Deep understanding of managed-services domains such as player support and fraud operations

Experience with P&L ownership and cost optimization

Fluency in English; additional languages are an advantage

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Head Of • Alpharetta, Georgia, United States

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