Technical Customer Success Manager

A company is looking for a Technical Customer Success Manager.

Key Responsibilities

Manage post-sales customer relationships, ensuring success from onboarding to renewal

Drive value realization by partnering with customers to define success metrics and outcomes

Proactively monitor customer health and contribute to the evolution of customer success programs

Required Qualifications

6+ years of experience in customer success, account management, or technical consulting

Strong understanding of cloud infrastructure and DevOps practices

Ability to think strategically and identify growth opportunities

Project management skills for internal and external initiatives

Data-driven approach to track customer health and measure success