Coordinator, Dental Clinic

Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).

Applicants must be authorized to work for ANY employer in the We are unable to sponsor or take over sponsorship of an employment Visa at this time.

All positions are on-site, located in Tyler, Texas, unless otherwise stated in the job posting.

ABOUT

The Coordinator, Dental Clinic is a full-time 10-month staff position that reports to the Manager, Dental Studies and the Department Chair, Dental Studies. This position oversees the scheduling and operation of the on-campus dental clinic.

WHAT YOU WILL DO

Primary Responsibilities

• Manage the orderly function of the dental hygiene clinic, including the daily opening preparations for use; check in patients, collect service fees, and apply payments to appropriate accounts.
• Oversee the part-time clinic staff and student workers through supervision, training, approving time sheets, and evaluating performance.
• Provide a safe environment for the provision of instruction and patient care by the proper handling of infection control and hazardous waste.
• Coordinate in person and by telephone with the public; receive and convey messages for the department chair, faculty, staff, patients, dental hygiene students, and prospective students.
• Implement electronic patient record-keeping processes.
• Work with vendors to resolve issues and keep software up to date.
• Work cooperatively and courteously with all dental studies students, patients, and faculty to ensure the clinic runs smoothly and all issues are addressed.
• Utilize Banner to manage the ordering and receiving of clinic supplies and equipment.
• Manage the storage of clinic supplies and equipment for the provision of direct dental treatment and laboratory experiences for dental hygiene students.
• Troubleshoot computer issues, including hardware and software, for all clinic computers, and submit service desk requests as needed.
• Troubleshoot specialized equipment issues for all dental operatories. Contact and schedule proper vendors when problems are unresolved.
• Process end-of-day reports, balance receipts, prepare deposits, and schedule for pick-up with campus safety.
• Process requests to send x-rays and other documentation to dental offices; Receive x-rays and documentation from dental offices, and upload the information into the correct electronic patient record.
• Prepare end-of-semester and end-of-year reports for the department chair to assist with accreditation documentation and budget requirements.
• Process student requests for community outreach supplies.
• Coordinate and track student locker key contracts.
• Oversee clinical plans, policies, and procedures and modify them as needed.
• Assist the Manager, Dental Studies, with preparing and organizing clinic documents; organize clinic forms for easy access to students and faculty.
• Assist the Manager, Dental Studies, with clerical duties involved in the operation of 3 Dental Studies programs.

COMPETENCIES

Knowledge, Skills, and Abilities

Collaboration / Teamwork, Communication (Oral and Written), Interpersonal Skills, Leadership, Multi-tasking, Organizational Skills, Problem-solving, Time Management, Adaptability, Collaboration / Teamwork, Computer Software Skills, Exceptional Customer Service, Math Skills, Money Handling, and Professionalism in an Education Setting.

Preferred Skills

Data Analysis, Ellucian Banner, e-Procurement Research, Student Information System / ERP, and Dental Management Software.

SUPERVISORY RESPONSIBILITIES

2 part-time employees

Work Environment :   Ultrasonic sound, Indoor settings, Occasional work required outside regular business hours.

Physical Demands :   Sitting, walking, lifting up to 50 pounds, bending, and repetitive typing.

Travel Required :   Yes – Minimal 10%

If travel is required, the candidate must have and maintain a current, valid Texas driver’s license and an acceptable driving record.

WHO YOU ARE

Required Education

HS Diploma or equivalent

Required Experience

Preferred Education

Associate’s Degree in a related field

ADDITIONAL INFORMATION

EXPECTATIONS