Director of Operations - Ohio

Director of Operations - Ohio

Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We're designing tools and systems that bring care directly to those who need it mostremoving barriers and reimagining what's possible in Medicaid healthcare delivery.

At Waymark, our values are the foundation of how we work, grow, and support one another :

• Bold Builders : We tackle the toughest challenges in care delivery by harnessing the power of community and technology.
• Humble Learners : We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions.
• Experiment to Improve : We use data to inform decisions and continuously assess our performance.
• Focused Urgency : Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results.

If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark.

About This Role

As the Director of Ohio Operations for Waymark, you will be a key leader in our operations, directly overseeing our local managers and the patient-facing care teams within your assigned state with responsibility for delivering on operational, clinical, and financial goals. You are an experienced leader who excels at developing and mentoring managers and their teams to deliver excellent patient care and service. You are passionate about empowering teams to use a metrics-driven approach and continuous process improvement to meet the highest standards of care access, coordination, and quality for patients with Medicaid benefits. You will report to and collaborate with the Regional VP to represent regional needs and deliver on operational goals. You will also support your local managers as they engage with local providers and community-based organizations to build strong relationships that support the health and social needs of our patients.

Key Responsibilities

Minimum Qualifications

Preferred Qualifications

Salary Range

$135,000 - $164,000

In addition to salary, we offer a comprehensive benefits package. Here's what you can expect :

Offer of employment is contingent upon successful completion of a background check.

Don't check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging so if you're excited about this role but your past experience doesn't align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!