Job Description
Job Description
As the Scooper Manager, your primary responsibility is to ensure our ice cream scoopers uphold the company’s value of providing the best possible customer experience to every customer. This is accomplished through employee training, coaching, & feedback. Additionally, you will be the point of contact for customer and employee complaints and questions. You will be responsible for ensuring tasks are completed by your team, that the shop is up to health code standards, & is running effectively.
Requirements :
- Must be 18 or older
- Can stand on your feet for long periods of time
- Can lift 50lbs
- Current Food Handler’s permit (can obtain after hire)
- Respect for safety & hygiene standards
- Can stay unapologetically positive in a high-volume & customer-facing position
- Ability to work in close proximity to others
- Must be available days, nights, weekends, & holidays
Main Roles & Responsibilities :
Scooping shifts (including evening and weekend shifts)New & current employee trainingEmployee evaluationsTeam communicationWeekend & weeknight on-call manager rotationBalancing cash drawers & running depositsInventory & orderingShop cleanlinessCustomer satisfactionOther duties as assignedJob Details :
Position Location : Telegraph, Fallbrook, and / or Village GardensPosition Type : Full time salary (40 hours / week)Pay Range : $45,000 / yearJob Shift : Days, nights, weekends, & holidaysBenefits : Full-time team members are eligible for PTO, short term disability, health, dental, and vision insurance 30 days after start dateBy applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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