Implementation Technician

Job Description

Job Description

Implementation Technician – SIP | Hosted Voice | PBX

Hands-On. High Impact. Real Growth.

Our client is seeking an Implementation Technician to support the deployment and troubleshooting of SIP-based voice services, hosted voice platforms, and premise PBX systems. This role is perfect for a motivated technician who enjoys working hands-on with voice and network technologies and wants to grow deeper in VoIP implementations.

What You’ll Do

Implement SIP trunking, hosted voice, and PBX solutions

Configure and support routers, switches, and CPE equipment

Assist with WAN turn-ups, testing, and go-live activations

Troubleshoot SIP, VoIP, and call quality issues

Coordinate with carriers, LECs, and NeuStar (NPAC) for provisioning and number porting

Create and maintain basic technical documentation

Support pre-sales and post-sales technical needs

What You Bring

2–3 years experience in VoIP, SIP, hosted voice, or PBX environments

Solid understanding of SIP and VoIP fundamentals

Experience with hosted voice platforms or premise PBX systems

Basic LAN / WAN networking knowledge

Strong troubleshooting and communication skills

Why This Role

Hands-on implementation work—not just tickets

Exposure to real customer deployments

Strong opportunity to level up in VoIP and telecom

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here :

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The pay transparency policy is available here :

https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay - transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Company Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.