Benefits Specialist

Job Description

Job Description

Position : Benefits Specialist

Employment Type : Contract

Schedule : On-site M-F 8-4 : 30pm or 9-5 : 30pm

Location : Houston

Pay : $25.00-$30.00 DOE

Benefits : This position is eligible for medical, dental, vision and 401k.

Description :

• Monitor the benefits email inbox daily; respond to employee inquiries using approved resources and escalate more complex questions to appropriate HR team members as needed.
• Respond to basic associate questions about benefit plans or eligibility by providing standardized information or escalating to HR leadership as needed.
• Process benefits-related payments by following predefined reconciliation procedures.
• Support vendor processes for benefit plans including healthcare, 401(k), FSA, and employee discounts by gathering and submitting required documentation.
• Enter and verify data in HRIS and payroll systems under supervision to maintain accurate benefit records.
• Assist with processing benefit transactions for new hires, terminations and current employees.
• Distribute pre-approved communication materials and forms related to employee benefits.
• Answer phone calls and respond to email inquiries using provided scripts or policy references.
• Maintain internal HRIS records and websites with up-to-date benefit plan information as directed.
• Escalate complex employee issues with benefit providers to the appropriate HR team member.
• Assist with internal benefits audits by gathering and organizing required documentation.
• Provide scheduled data to vendors to support plan testing and reporting requirements.
• Coordinate logistics for wellness events and benefit-related activities under the direction of HR leadership.
• Enter employee benefits enrollment and change data into systems accurately and timely.
• Maintain confidentiality of employee information and follow company guidelines when responding to inquiries.
• This list of responsibilities is not all-inclusive, and an employee may be required to perform other relevant duties as assigned.

Requirements :

Preferred :

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.