Talent.com
Operations Manager (Commercial Pest Control)
Operations Manager (Commercial Pest Control)Sprague Pest Solutions • Washington, Pennsylvania, US
[error_messages.no_longer_accepting]
Operations Manager (Commercial Pest Control)

Operations Manager (Commercial Pest Control)

Sprague Pest Solutions • Washington, Pennsylvania, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Description :

Apply fast, check the full description by scrolling below to find out the full requirements for this role.

Lead with Purpose. Grow with Sprague.

Are you ready to take the next step in your leadership journey with a company that’s redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team in the Metro Seattle area. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive. Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference.

What you'll do :

  • Train technicians to locate, identify, destroy, control, and repel pests
  • Review routing and scheduling for improvements to efficiency
  • Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken
  • Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service
  • Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work

What we do at Sprague :

Pests pose a serious threat to public health and our world’s food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague’s highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.

Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.

What you’ll get working here :

  • Salary : $78,000-85,000 per year plus annual bonus
  • A take-home service vehicle with gas card
  • Company-provided phone, laptop, uniforms, and safety equipment
  • On-the-job training and licensing
  • Pride in your work and the Sprague mission
  • A supportive team environment based on family values
  • Unlimited growth opportunities, with tuition assistance and leadership training
  • Benefits :

  • Health, Vision, Dental Insurance within 30 days of hire
  • 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
  • Paid time off : Personal time available day 1, holiday and vacation time after 90 days
  • Childcare assistance and college savings plan
  • Requirements :

    Must haves for this job :

  • High school diploma or equivalent
  • Valid Driver’s License and Satisfactory Motor Vehicle Record
  • Attention to detail and high standards of work quality
  • Hunger for knowledge and professional development
  • Competitive approach to both individual and team performance
  • Willingness to travel throughout entire service territory
  • Nice to haves for this job :

  • 3+ years' experience in pest management
  • 2+ years’ experience in managing people and business operations
  • 1+ years’ experience in customer service, retail, food service, or hospitality
  • Pest control, industrial, or safety certifications
  • Pre-Hire Screening Requirements :

  • 5+ years Satisfactory Motor Vehicle Record
  • Criminal Background Check : Federal, State, County
  • Education & Employment Verification
  • DOT Physical with 5-Panel Drug Screen
  • All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

    Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Detailed Job Description :

    Position Summary

    Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others.

    Essential Duties and Responsibilities

  • Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken.
  • Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients.
  • Review routing and scheduling for improvements to efficiency.
  • Perform Quality Assurance audits at client sites.
  • Coach Service personnel to achieve performance goals.
  • Communicate and train technicians on new programs, processes and equipment.
  • Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc.
  • Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests’ biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems.
  • Assist in maintaining and monitoring inventory of supplies within standards
  • Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met.
  • Prepare client bids for special services, including fumigations and bird work.
  • Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required.
  • Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services.
  • Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair.
  • Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily.
  • Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing.
  • Ensure technicians and self represent Sprague by wearing clean company uniforms and appropriate footwear, maintaining personal hygiene and facial hair standards at all times.
  • Qualifications and Requirements

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Knowledge, Skills and Abilities

  • Knowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures.
  • Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines.
  • Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors.
  • Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization.
  • Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict.
  • Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes.
  • Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary.
  • A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary.
  • Is able to successfully grasp new materials and pass state licensing exams and requirements.
  • Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail.
  • Behaves in accordance with Sprague’s Commitment, Code of Ethics, Environmental Philosophy and Vision; follows company policies and procedures.
  • Education and / or Experience

  • Stable job history with experience in a physically demanding job
  • 3+ years' experience in pest management and / or 2+ years’ experience in managing people and business operations and / or 1+ years’ experience in customer service, retail, food service, or hospitality
  • High school diploma or equivalent (required)
  • Education and training beyond high school (preferred)
  • Current pesticide license in all categories (preferred for hire, but will train)
  • Language Skills

    Ability to read and write reports, business correspondence, and procedure manuals. Ability to interact tactfully and positively with Sprague staff and management. Ability to maintain a high level of confidentiality. Ability to speak effectively to clients or Sprague employees.

    Mathematical Skills

    Able to calculate figures and amounts and add, subtract, multiply, and divide with whole numbers, fractions, decimals, and percents; calculate averages, ratios, proportions and rates; convert decimals to fractions; convert fractions to percents.

    Reasoning Ability

    Possesses sufficient inductive and deductive reasoning ability to perform job successfully; critically reviews, analyzes, synthesizes, compares and interprets information; draws conclusions from relevant and / or missing information; understands the principles underlying the relationship among facts and applies this understanding when solving problems.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; climb; and talk and hear. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to regularly drive a company vehicle between client sites and will be required to maintain a DOT certificate, CDL and Hazardous Materials endorsement.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a variety of client settings that will include exposure to seasonal weather, damp and / or dusty locations, freezing conditions and hot conditions with temperatures over 120 degrees. There are frequent employee and client contacts and interruptions in person and via the telephone during the day. The noise level in the work environment is moderate.

    W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. xklufbp This position description does not constitute a written or implied contract of employment.

    Compensation details : 78 Yearly Salary

    PI0c8e27

    [job_alerts.create_a_job]

    Pest Control • Washington, Pennsylvania, US

    [internal_linking.similar_jobs]
    Director of Facility Operations

    Director of Facility Operations

    The Verland Foundation Inc • Sewickley, PA, US
    [job_card.full_time]
    Director of Facility Operations.The Director of Facilities Operations will partner with the COO, Senior Management, and the Operations and Services Committee of the Verland Board to carry out prima...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Site Manager

    Assistant Site Manager

    Express Wash Hold Co LLC • Washington, PA, US
    [job_card.full_time]
    Become a part of our team and earn a competitive hourly rate of $21.As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Roustabout

    Roustabout

    Jennmar • Washington, PA, US
    [job_card.full_time]
    The Roustabout position is responsible for supporting oilfield operations.The position is diverse and may vary on a daily basis. The Roustabout works with equipment they are qualified to operate suc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Operations Manager

    Operations Manager

    SMS group Inc • Washington, PA, US
    [job_card.full_time]
    To plan, schedule, coordinate, direct, and control all work relating to plant operations, and office management for the branch facility and other assigned projects in accordance with established ad...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Petroleum Construction Manager

    Petroleum Construction Manager

    Nexus Energy Services • Canonsburg, PA, US
    [job_card.full_time]
    The Petroleum Construction Manager leads and manages NES’s construction department.The Petroleum Construction Manager oversees the installation of equipment in accordance with federal, state ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Contract Performance Manager

    Contract Performance Manager

    Pennsylvania Staffing • Imperial, PA, US
    [job_card.permanent]
    Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, com...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Regional Sales Manager, Eye Care - Ohio

    Regional Sales Manager, Eye Care - Ohio

    Pennsylvania Staffing • Canonsburg, PA, US
    [job_card.full_time]
    At Viatris, we see healthcare not as it is but as it should be.We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.Viatris empowers p...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Roustabout - Oil & Gas

    Roustabout - Oil & Gas

    Keystone Clearwater Solutions • Washington, PA, US
    [job_card.full_time]
    A Roustabout will be responsible to work in our field operations for various clients of Keystone Clearwater Solutions.The scheduled work assignments will vary by job location and staffing needs.Rou...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Manager - Immediate Openings

    Shift Manager - Immediate Openings

    Buffalo Wild Wings • Washington, PA, US
    [job_card.part_time]
    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager In Training

    Store Manager In Training

    Coen Markets Inc • Prosperity, PA, US
    [job_card.full_time]
    Full-Time | Leadership | Retail & Food Service.Coen Markets, one of the region’s most trusted convenience and food service companies since 1923, is seeking an energetic.This position prep...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Regional EHS Manager - Northeast

    Regional EHS Manager - Northeast

    Eaton Plc • Coraopolis, PA, US
    [job_card.full_time]
    Regional EHS Manager - Northeast.Eaton's Engineering Service & Systems division wants to help you fuel your career! Eaton has the largest and most experienced team of field services technicians and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Project Manager - Canonsburg, Pennsylvania

    Project Manager - Canonsburg, Pennsylvania

    Equinox Engineering Ltd. • Canonsburg, PA, US
    [job_card.full_time]
    Equinox Engineering is a leading engineering services provider, supporting oil and gas projects across North America.We pride ourselves on delivering innovative solutions, driving efficiency, and b...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Service Manager PS

    Field Service Manager PS

    Pennsylvania Transformer Technology LLC • Canonsburg, PA, US
    [job_card.full_time]
    The Regional Field Service Manager will oversee power transformer installation, maintenance, and repair.FSM will manage a work planner, external resources, and a team of field service technicians a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Project Manager / Sales Engineer

    Project Manager / Sales Engineer

    Pennsylvania Transformer Technology LLC • Canonsburg, PA, US
    [job_card.full_time]
    Project Manager / Sales Engineer.The employee will be responsible for monitoring client schedules, resolving technical and commercial issues, communicating technical resolutions, hiring, and managin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    GSE Manager, KPIT

    GSE Manager, KPIT

    TREGO DUGAN AVIATION OF GRAND ISLAND INC • Coraopolis, PA, US
    [job_card.full_time]
    Pay level dependent upon experience.Perform preventative maintenance and repairs on ground support equipment such as tugs, vehicles, beltloader, air conditioning units, airstart units, ground power...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Operations Manager (PIT)

    Assistant Operations Manager (PIT)

    CLEAR • Moon Township, Pennsylvania, United States, 15108
    [job_card.full_time]
    Assistant Operations Manager (PIT).The Assistant Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily floor operation...[show_more]
    [last_updated.last_updated_variable_days]
    SAFETY COMPLIANCE MANAGER

    SAFETY COMPLIANCE MANAGER

    ESFM • Monaca, PA, US
    [job_card.full_time]
    Position Title : SAFETY COMPLIANCE MANAGER.ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Man...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Operations Manager - Ritz Sports

    Operations Manager - Ritz Sports

    The Sports Facilities Companies • Leetsdale, PA, USA
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    OPERATIONS MANAGER - Rize Sports.Sports Facilities Management, LLC.Rize Sports is an indoor basketball facility in Leetsdale, Pa. The facility features three regulation basketball courts and one cha...[show_more]
    [last_updated.last_updated_variable_days]