Sr. Director, Product Management & Strategic Partnerships

POSITION : Sr. Director, Product Management & Strategic Partnerships

LOCATION : Miramar, FL

REPORTS TO : VP, Technology Strategy & Innovation

ABOUT US

Royal Caribbean Group comprises five distinctive brands that share a vision anchored in excellence. We have a common passion for creative thinking, innovative engineering and outstanding guest service that drives continuous improvement in everything we do. The entire Royal Caribbean family is committed to the legacy of hospitality and culture of innovation that is at the core of our guest service, the protection of our natural environment and responsible citizenship in our global community.

POSITION OVERVIEW

The Senior Director of Product Management & Strategic Partnerships is responsible for defining and executing the vision, strategy, and roadmaps for key technology products, while cultivating and managing strategic vendor and ecosystem partnerships. This role drives innovation, ensures product investments deliver measurable business value, and leverages emerging technologies to differentiate Royal Caribbean Group. By leading product management discipline and fostering strategic collaborations, the leader accelerates technology transformation and enhances the company's competitive edge.

RESPONSIBILITIES

• Define and communicate the product strategy, vision, and roadmap aligned with overall business goals and innovation objectives (Responsible).
• Establish and mature a product management discipline across technology teams, embedding best practices for product lifecycle management (Responsible).
• Collaborate with the PMO to prioritize product investments, ensuring alignment with enterprise strategy and strategic priorities (Informed / Consulted).
• Partner with Head of Technology Delivery Operations to translate roadmaps into reliable, high-quality technology solutions that meet business needs (Responsible).
• Develop and nurture strategic technology partnerships with key vendors and ecosystem players such as AWS, Microsoft, Google, and leading SaaS providers (Responsible).
• Lead co-innovation initiatives with partners, bringing emerging technologies into the enterprise to drive differentiation and value creation (Responsible).
• Ensure that products deliver measurable return on investment (ROI) and drive adoption across the organization (Accountable).
• Negotiate and manage high-value vendor and partner relationships, ensuring mutual value and strategic alignment (Responsible).
• Track and report on the impact of product initiatives, including adoption metrics, ROI, and business stakeholder satisfaction (Informed).
• Foster a culture of innovation, continuous learning, and product management maturity across the technology organization (Responsible).

KNOWLEDGE & QUALIFICATIONS

FINANCIAL RESPONSIBILITIES