Remote Customer Service Rep

Job Opportunity

We are a specialized provider of life and supplemental benefits, trusted by over 40,000 labor unions and associations across North America. For more than 60 years, we've supported working families by offering insurance solutions tailored to their unique needs and now, we're expanding our team.

This is a remote position where you'll play a key role in guiding members through their benefit options and helping them secure long-term financial protection.

Position Summary :

You'll be working exclusively with union members who have requested coverage information no cold calls or random outreach. Your role is to educate, inform, and help clients enroll in the programs that best suit their families.

Key Responsibilities :

• Conduct scheduled phone or video consultations with union members
• Provide clear explanations of available benefit options
• Assist clients in completing their applications accurately
• Maintain thorough records and ensure compliance standards are met
• Participate in ongoing training and leadership development opportunities

What You'll Need :

What You'll Receive :