Talent.com
Product Manager, Social Media, Reputation, and Content
Product Manager, Social Media, Reputation, and ContentIndiana Staffing • Indianapolis, IN, US
Product Manager, Social Media, Reputation, and Content

Product Manager, Social Media, Reputation, and Content

Indiana Staffing • Indianapolis, IN, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Product And Solutions Marketing

Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing and monitoring the appropriate products and services. Product & Solutions Marketing is responsible for defining the product / service and market strategy and life cycle management including customer need identification, market research, product or service offering, pricing, positioning, promotion, branding and distribution to drive customer loyalty, sales growth and improved profitability.

Job Summary

The Product Mgr., Product & Solutions Marketing will be responsible for strengthening the online presence and reputation of the Edgepark, US MED, and ADS brands. This role will monitor customer feedback across digital channels, craft timely and brand-aligned responses, and execute a robust organic social content program in partnership with internal teams and under the direction of the Sr. Manager, Product and Solutions Marketing. The ideal candidate is both detail-oriented and creative, with exceptional communication skills and the ability to manage multiple brand voices in a fast-paced, evolving environment.

Responsibilities :

  • Reputation Management
  • Social Media Content
  • Analytics & Reporting

Reputation Management

  • Monitor and escalate customer reviews across digital platforms.
  • Draft thoughtful, brand-aligned responses that address concerns, highlight positive experiences, and improve the overall customer experience.
  • Respond to customers in a timely, professional, and empathetic manner.
  • Escalate complex or high-impact feedback to the appropriate internal teams for resolution.
  • Provide weekly reporting on feedback trends, response times, sentiment, and key metrics to support departmental goals.
  • Social Media Content

  • Develop monthly social media content calendars for Edgepark, US MED, and ADS brands.
  • Collaborate with internal stakeholders to ensure alignment with marketing campaigns, brand guidelines, and seasonal priorities.
  • Project manage creative requests in HIVE, ensuring timely delivery of assets and approvals.
  • Leverage social media management tools to plan, schedule, publish, and track social media content performance across platforms.
  • Monitor and engage with social media comments / messages in alignment with brand tone and service guidelines.
  • Create and curate engaging and visually appealing social media content (text, images, short videos) in collaboration with the Sr. Manager, Product and Solutions Marketing and Creative team.
  • Analytics & Reporting

  • Track, measure, and analyze social media performance, engagement rates, sentiment, and audience growth across all brands.
  • Share actionable insights and recommendations to optimize content and engagement strategies.
  • Qualifications

    Bachelor's degree in marketing, Communications, Public Relations, or related field (or equivalent experience) preferred. 4-8 years of experience in social media management, community management, or online reputation management preferred; preferably in a multi-brand or healthcare environment. Proven ability to manage content calendars and execute brand-aligned social media programs. Strong creative skills with experience in developing social content (text, infographics, short form videos). Proficiency in social media management and monitoring tools like Sprout Social or equivalent. Experience using project management platforms such as HIVE or similar workflow systems. Ability and willingness to travel up to 15%. Excellent written and verbal communication skills with a strong grasp of brand voice. Strong project management and organizational skills, including experience with workflow / project tools like HIVE or equivalent. Ability to analyze data and translate metrics into actionable recommendations. Highly organized, detail-oriented, and adaptable to shifting priorities.

    What is expected of you and others at this level

    Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects. May contribute to the development of policies and procedures. Works on complex projects of large scope. Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives. Completes work; independently receives general guidance on new projects. Work reviewed for purpose of meeting objectives. May act as a mentor to less experienced colleagues.

    Anticipated salary range : $80,900 - $103,950

    Benefits

    Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs
  • Application window anticipated to close : 02 / 02 / 2026

    If interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

    Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

    [job_alerts.create_a_job]

    Social Media Manager • Indianapolis, IN, US

    [internal_linking.similar_jobs]
    Sr ABM and Paid Social Media Manager (Remote)

    Sr ABM and Paid Social Media Manager (Remote)

    Remote Staffing • Indianapolis, IN, US
    [filters.remote]
    [job_card.full_time]
    Join Cengage's Infosec Marketing Team.We believe in the power and joy of learning.At Cengage Group, our employees have a direct impact in helping students around the world discover the power and jo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate Director of Championships Social Media

    Associate Director of Championships Social Media

    AEG • Indianapolis, IN, United States
    [job_card.full_time]
    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. As an integral member of the ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sr ABM and Paid Social Media Manager

    Sr ABM and Paid Social Media Manager

    Indianapolis Staffing • Indianapolis, IN, US
    [job_card.full_time]
    Join Cengage's Infosec Marketing Team.We believe in the power and joy of learning.At Cengage Group, our employees have a direct impact in helping students around the world discover the power and jo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Social Media Manager

    Social Media Manager

    Bone Dry Roofing • Indianapolis, IN, US
    [job_card.full_time]
    Bone Dry Roofing is a trusted leader in the roofing, gutter, and masonry repair and replacement industry.With a commitment to excellence and a passion for providing top-notch service, we have been ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Founder's Associate / Product Manager

    Founder's Associate / Product Manager

    Wing Assistant • Edinburgh, Indiana, United States, 46124
    [job_card.full_time]
    Founder's Associate / Product Manager.Silicon Valley VCs), dedicated to building agentic AI for SMB's globally.Think of it like a startup within a corporate : fast moving and agile, with the stability...[show_more]
    [last_updated.last_updated_variable_days]
    Director, Social Media

    Director, Social Media

    Real Chemistry • Carmel, IN, United States
    [job_card.full_time]
    Real Chemistry, a global agency delivering full‑suite healthcare communications, is hiring a Director, Social to lead high‑impact social strategies across our healthcare accounts.You have deep expe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Staff Product Manager : Ad Recommendations and Opti-Score

    Staff Product Manager : Ad Recommendations and Opti-Score

    Reddit • Indianapolis, IN, US
    [job_card.full_time]
    Staff Product Manager : Ad Recommendations and Opti-Score.The Reddit Ads team is poised to innovate and grow rapidly like never before. This is a unique opportunity to join a high-performing team tha...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Behavioral Consultant

    Behavioral Consultant

    Intrinsic Motivational Behavioral services • Indianapolis, IN, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Behavioral Consultant - Hybrid Position : .Make an Impact from Home and in the Field • • Join our team as a Behavioral Consultant and make a meaningful difference in the lives of individuals and famili...[show_more]
    [last_updated.last_updated_30]
    Manager, Product Growth

    Manager, Product Growth

    Indianapolis Staffing • Indianapolis, IN, US
    [job_card.full_time]
    Meta), formerly known as Facebook Inc.When Facebook launched in 2004, it changed the way people connect.Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Marketing Content Creator

    Marketing Content Creator

    LIV Indy • Indianapolis, IN, US
    [job_card.full_time]
    Job Title : Marketing Content Manager.We are seeking a creative and organized .This role is ideal for someone who thrives in a fast-paced real estate environment and enjoys both creative work and te...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Executive Partnerships and Content, Manager

    Executive Partnerships and Content, Manager

    Stypi (Acquired by Salesforce) • Indianapolis, IN, US
    [job_card.full_time]
    Salesforce is the #1 AI CRM, where humans with agents drive customer success together.And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looki...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Vice President Marketing and Community Engage

    Vice President Marketing and Community Engage

    Make A Wish OH KY IN • Indianapolis, IN, US
    [job_card.full_time]
    VP of Marketing and Community Engagement.Marketing and Communication Engagement Team.This position works closely with the VP of Advancement and VP of Major Gifts to ensure the organization’s ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, Social Media — Healthcare Impact & Growth

    Director, Social Media — Healthcare Impact & Growth

    Real Chemistry • Carmel, IN, United States
    [job_card.full_time]
    A global healthcare communications agency is seeking a Director of Social to lead impactful social strategies across healthcare accounts. Ideal candidates will have over 7 years of experience in hea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Growth Marketing Manager- Awareness Paid Media

    Senior Growth Marketing Manager- Awareness Paid Media

    Midi Health • Indianapolis, IN, US
    [job_card.full_time]
    Senior Growth Marketing Manager - Awareness Paid Media.Remote or Hybrid (Palo Alto, California).We're looking for a Senior Manager - Awareness to spearhead strategy across our upper funnel paid med...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Media Insights Coordinator (Remote)

    Media Insights Coordinator (Remote)

    Scale AI • Indianapolis, Indiana, United States
    [filters.remote]
    [job_card.full_time]
    Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Community Marketing Representative II-Must Reside in Fort Wayne, Indiana!

    Community Marketing Representative II-Must Reside in Fort Wayne, Indiana!

    CareSource • Indianapolis, IN, United States
    [job_card.full_time]
    The Community Marketing Representative II is responsible to support the enrollment and retention strategy in collaboration with management to ensure all membership goals are successfully achieved.U...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    YouTube Channel Manager

    YouTube Channel Manager

    Podcast Management Inc • Indianapolis, IN, US
    [job_card.full_time]
    This is a full-time, in-person position located in Indianapolis, Indiana or New York, NY.Audiochuck is a fast-growing, dynamic company that is driven by our mission to tell the right stories, in th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Social Media Manager

    Social Media Manager

    Nerdy • Indianapolis, IN, US
    [job_card.full_time]
    Nerdy is looking for a Social Media Manager to lead and grow Nerdy's consumer social media presence across multiple platforms to boost awareness, engagement, and community among students and pa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]