Dispatcher

Job Description

The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.

Pay: $18.00 to $20.00 an hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Shift: Event Based - More information on schedule will be provided

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Basic Qualifications:

• Must be 18 years of age or older
• No high school diploma, GED or college degree required.
• No experience required and on the job training provided to the right candidate
• Must be Bilingual (English/Spanish)

Preferred Qualifications:

One (1) year of prior multi-line reception experience or dispatching experience preferred

Responsibilities:

Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

Ensure timely and efficient movement of resources according to work orders and/or resource schedules

Oversee all communications within specifically assigned area(s)

Receive or prepare work orders and work schedules

Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information

Recognize and mitigate a variety of issues encountered within the department and other work environments

Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources

Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;

Compile statistics and reports on work progress.

Monitor daily services and provide updates and reports

Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply

Military Occupational Specialty Code: 51R, 6370, 1141

About Us

ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit www.abm.com.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-###-####. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.