Job Title
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Duties / Responsibilities
- Manage and continuously improve the Quality Management System (QMS) to ensure product consistency and performance.
- Lead the QC Inspector Team to verify product quality and ensure adherence to specifications.
- Supervise the Quality Lab through the Lab Supervisor; support product qualifications, testing protocols, and trial validations.
- Investigate customer complaints and internal nonconformances; identify root causes and implement corrective and preventive actions.
- Collaborate with Production, Engineering, and Supply Chain to resolve quality issues and drive improvements.
- Maintain quality documentation, specifications, and control plans.
- Support continuous improvement initiatives using Lean and Six Sigma methodologies.
- Participate in customer visits and technical reviews related to product quality.
- Evaluate supplier performance and provide input on material quality concerns.
- Perform other related duties as assigned by the President to support quality initiatives.
Education and Experience
Bachelor's degree in a technical or related field required.Minimum of 7 years of experience in quality and manufacturing management.Experience in food packaging or regulated manufacturing environments preferred.Required Skills / Abilities
Strong leadership and team development skills.In-depth knowledge of quality systems, product testing, and process control.Effective project management and organizational skills.Proficiency in Microsoft Office Suite and quality management tools.Strong communication skills, both written and verbal.Ability to lead cross-functional teams and resolve complex quality issues.Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.Frequent walking throughout the production floor to monitor quality activities and support operations.Must be able to lift up to 25 pounds occasionally.Ability to wear required PPE and work in manufacturing environments as needed.