Office Assistant Culturally Responsive

Office Assistant

At Legacy Health, our mission is to make life better for others - and every member of our team, from clinical staff to clerical professionals, plays a vital role in fulfilling that mission. If you believe your strong clerical and communication skills can support compassionate, high-quality care, you may be an excellent fit for our Office Assistant position.

At CARES Northwest, we believe that racism is a form of child abuse, and we are deeply committed to eliminating racial inequities in all aspects of our work. We are seeking a candidate who brings a strong racial equity lens, and who is confident, capable, and committed to embedding racial equity into our programs, policies, and practices.

Fluency in both English and Spanish is essential for this role, as it plays a critical part in serving our diverse community with respect, compassion, and cultural competence.

This position will support the opening of our new Washington County clinic at the Family Peace Center in Hillsboro, Oregon.

Responsibilities

The Office Assistant Culturally Responsive (OA-CR) serves as the first point of contact for patients visiting the clinic. Leveraging their language skills and cultural knowledge, the OA-CR plays a critical role in welcoming and assisting patients and families through the intake process.

This position requires a culturally responsive lens to ensure that each patient and their family receives equitable, respectful, and compassionate service. The OA-CR works closely with both clinical and administrative teams to support efficient clinic operations and a positive patient experience.

Key Responsibilities :

• Greets and checks in patients, acting as the first point of contact in the clinic.
• Uses bilingual (English / Spanish) skills to effectively communicate with patients and families.
• Collects and updates patient demographics, manages scheduling, and verifies insurance coverage and eligibility.
• Assists patients and families in understanding insurance benefits and explores financial assistance options.
• Provides complex clerical and administrative support, depending on clinical or non-clinical setting.
• Manages transcription, file maintenance, ordering supplies, and office equipment operation.
• May assist with orientation of new staff and serve as a resource on staffing or payroll processes.
• Performs duties independently, exercising good judgment and strong problem-solving skills.

Qualifications

Education :

Experience :

Skills :

Pay Range

USD $24.12 - USD $34.48 / Hr.

Our Commitment to Health and Equal Opportunity

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to applyeven if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.