Manager Business Intelligence

Manager, Business Intelligence

Alaska Airlines is creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Manager, Business Intelligence is responsible for executing on strategy for commercial data and data products at Alaska Airlines and Horizon Air. As a people leader, the Manager, Business Intelligence leads and establishes priorities for the team and partners with senior leadership to solve commercial challenges.

Key Duties

Lead a team of analysts and establish priorities to successfully execute on the commercial data strategy. Develop people through effective performance management and ongoing feedback, focusing on delegation for stretch assignments, growing and developing the team for capacity and growth, looking at performance across the team, and time management. Shape culture of team through action, presence, and reinforcement of behaviors. Guide the team in adoption of cloud technologies, advise on good design practices and find opportunities to simplify and scale. Develop, construct, test and maintain business critical data pipelines and data architecture. Partner with senior leadership on the development of analytic strategy, tools, reports, and dashboards to solve commercial challenges. Act as a data steward for core business data and databases and ensures the quality, validity, and ongoing investment in sources are aligned with long-term business needs. Work with the Information Technology Services team on the development and enhancement of data marts and tools. Provide subject matter expertise in the understanding and application of Alaska Airlines and Horizon Air's data and analytics. Develop and maintain a platform of self-service Business Intelligence reporting and tools and provides actionable insights to stakeholders to drive and sustain business performance. Oversee advanced research and analytic projects and presents key findings and recommendations to senior leadership. Assist analysts in the development of advanced modeling and simulation for optimization projects and tools development. Develop a center of excellence (CoE) for business domain and related reporting teams by providing technical direction, skills development, and mentoring.

Job-Specific Experience, Education & Skills

Required : 5 years of business intelligence and / or analytics experience. 2 years of leadership experience, leading projects, teams, or similar leadership / management. Bachelor's degree, with a focus in mathematics, economics, operations research, finance, statistics, business administration, engineering, or a related discipline, or an additional two years of training / experience in lieu of this degree. Advanced experience working with relational databases (e.g., design, structure, and database management functions). Proven experience working with large, complex data sets and disparate data sources across various platforms (e.g., SQL Server, Informix, Oracle, Access, Postgres, etc.). Advanced SQL skills. Advanced skills in visualization techniques, dashboard design, decision support tools, and automation, with experience using data visualization tools such as Tableau, Power BI, etc. Demonstrated knowledge of descriptive statistics, correlation, linear regression, etc. Proficiency with Microsoft Office applications (e.g., Word, PowerPoint, and Outlook), with expert Excel skills. Basic proficiency in at least one coding language (e.g., C++, C#, VBA, Python, R). Excellent communication skills, including experience presenting to senior leadership and communicating complex ideas in an understandable manner to management. Experience managing ambiguous problems and converting into actionable timelines / plans through other teams. Demonstrated project management experience. High school diploma or equivalent is required. Minimum age of 18. Must be authorized to work in the U.S.

Preferred : Experience with statistical modeling, machine learning, optimization / simulation.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Salary Range

$146,400 - $219,600 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience / level and skillset while balancing internal equity relative to other Alaska / Hawaiian / Horizon employees. Alaska / Hawaiian / Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. We don't typically hire at the top of the range.

Total Rewards

Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska / Hawaiian / Horizon Total Rewards please visit our career site and view benefits.

Equal Employment Opportunity Policy Statement

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will : (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.

Government Contractor & Department of Transportation (DOT) Regulations

Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT regulations, 49 CFR part 40) and all applicants are advised that post-offer and / or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines / Hawaiian Airlines / Horizon Air and any employment offer will be withdrawn.

Apply by 7 : 00 PM Pacific Time on 12 / 14 / 2025

FLSA Status

Exempt

Employment Type

Full-Time

Regular / Temporary

Regular

Requisition Type

Management

Location

Seattle - Hub

Requisition ID

2025-17502

Category

Corporate & Operations