Merchant Services Representative
DawsonSan Diego, CA, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionOff Sunday and Monday, Tuesdays through Friday 9 : 30am-6pm and Saturdays 10 : 30a-7 : 00p After being hired on, the following benefits are offered : Single and Family Health Insurance plans, including Dental and Vision coverage Short-Term and Long-Term disability Matching 401(k) Competitive Paid Time Off Educate merchants on the services offered and the status of collection accounts Provide in-depth product support to clients by resolving incoming inquiries Respond to customer product inquiries via telephone or in written internet-based email Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters Interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities Troubleshoot problems with malfunctioning equipment or software applications and recommends corrective action Document customer information and recurring technical issues to support product quality programs and product development 1-3 years of customer service experience Bachelor’s degree preferred Experience using CRM systems such as NetSuite or Salesforce Prior banking or finance related experiences Organizational and time management skills required Self-starter with proven ability to work independently Extremely comfortable working with computers and a variety of applications Excellent oral and written communications skills Strong problem-solving skills
Job Description
Job Description
Merchant Services Representative
Payment Processing
$21.00 per hour
Temp to Hire
Schedule Below
San Diego, California (onsite)
Schedule :
- One day a weekend is needed, that can be flexible if the preference is to work Saturday or Sunday, so the two different schedule options are below :
Sundays from 8 : 00a-4 : 30p, Monday through Thursday 9 : 30a-6 : 00p, off Friday and Saturday
What the position offers :
Competitive salary
What you’ll be doing :
In the phone queue all day but does take turns and get off the phones to do emails
Who we’re looking for :
#ZR
#INDCSR
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Merchant • San Diego, CA, US
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