Talent.com
Field Support Representative I, II, III
Field Support Representative I, II, IIICanon U.S.A., Inc. • Carmel, IN, United States
Field Support Representative I, II, III

Field Support Representative I, II, III

Canon U.S.A., Inc. • Carmel, IN, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Field Support Representative I, II, III

Job Locations

US-IN-Carmel

Requisition ID

2025-20473

# of Openings

Category (Portal Searching)

Customer Service / Support

Position Type (Portal Searching)

Regular Full-Time

Overview

Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and / or short-term administrative services in place of Office Service Reps (and others) who are out of the office. The FSR will be assigned a home location but will be scheduled to visit other client sites within the region to provide multiple disciplines (fax, print, mail, reception and other duties, as assigned).

NOTE : This position requires heavy travel (up to 75 %), and requires either reliable public transportation or a clean driving record and a personal vehicle. Business travel expenses will be reimbursed.

Responsibilities

CUSTOMER SERVICE

  • Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification / resolution, and maximizing opportunities to build relationships.

MAIL / PACKAGES / POUCHES

  • Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail / packages in accordance with postal regulations.
  • Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).
  • Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames.
  • Log outgoing and incoming items as required and review for accuracy / completeness.
  • In some locations, may be required to walk and / or deliver by transportation any legal package in a timely and proscribed manner. Secure necessary signatures and documentation to confirm delivery.

    • SUPPLIES / COPYING / FAXING / ADMINISTRATION

  • Organize and distribute supplies to client. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers).
  • Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.
  • Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs.
  • May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings.
  • Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary.
  • Perform other administrative duties from inserting, copying and photocopying to faxing as needed.
  • Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site.

    • May possibly perform any of the following functions at the direction of the Site Manager :

  • Set up and maintain client's kitchen areas and conference rooms, order food and make coffee.
  • Provide reception work such as answering telephones, taking messages and greeting visitors.
  • Move boxes, supplies or furniture; replace light bulbs.
  • May be requested to perform document scanning.
  • Prepare outgoing items for shipping.
  • Additional responsibilities that other employees at that site do not perform.

    • May prepare reports in order to measure productivity and prepare billing charges.

    Qualifications

    High school diploma or equivalent

  • 1-3 years' experience working in a mailroom or professional office environment.
  • Capable of performing the basic job functions under general direction.
  • Basic knowledge of metering, weighting, logging and other shipping procedures.
  • Basic computer skills required.
  • Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction.
  • General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments.
  • Contacts may occasionally be outside own department.
  • Contacts involve the exchange of information or data requiring some explanation or interpretation.
  • Excellent customer service, professional attitude and appearance are a must
  • Ability to work overtime & meet deadlines
  • Adherence and support of CBPS Core Values : Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically.

    • PHYSICAL DEMANDS / WORKING CONDITIONS

  • Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
  • May lift and / or move up to 50lbs.
  • Mental qualifications include ability to perform mail, delivery, copy and other administrative tasks as requested
  • Good organizational skills

    • What We Offer :

    Competitive pay & benefits!

    Comprehensive training and development programs that prepare employees to advance from within.

    A company focused on creating a positive work and client environment.

    Employee discounts on entertainment, products, and services nationwide!

    Come Join Our Team!

    Connect With Us!

    Not ready to apply? We look forward to connecting with you in the future! By joining our Talent Network, you can receive job alerts for new positions that match your skills and experience sent straight to your inbox.

    [job_alerts.create_a_job]

    Field Representative • Carmel, IN, United States

    [internal_linking.related_jobs]
    Sales Representative - Completed Training Required

    Sales Representative - Completed Training Required

    Platinum Supplemental Insurance • Noblesville, Indiana
    [job_card.full_time]
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist (PT) - $1,746 to $1,816 per week in Kokomo, IN

    Travel Physical Therapist (PT) - $1,746 to $1,816 per week in Kokomo, IN

    AlliedTravelCareers • KOKOMO, IN, US
    [job_card.full_time]
    AlliedTravelCareers is working with AMN Healthcare Allied to find a qualified Physical Therapist (PT) in KOKOMO, Indiana, 46902!. Job Description & Requirements.Physical Therapist - Outpatient -...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel Physical Therapist (PT) - $1,746 to $1,816 per week in Kokomo, IN

    Travel Physical Therapist (PT) - $1,746 to $1,816 per week in Kokomo, IN

    AlliedTravelNetwork • KOKOMO, IN, US
    [job_card.full_time]
    AlliedTravelNetwork is working with AMN Healthcare Allied to find a qualified Physical Therapist (PT) in KOKOMO, Indiana, 46902!. Job Description & Requirements.Physical Therapist - Outpatient -...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Operator II - 2nd Shift

    Operator II - 2nd Shift

    Axelon Services Corporation • Westfield, IN, US
    [job_card.full_time]
    Shift : 2 : 30PM - 11 : 00 PM | Pay : 24.This position is responsible for the production of high quality medical devices within a manufacturing cell. Working under close supervision, may perform a combina...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Representative

    Customer Support Representative

    VirtualVocations • Indianapolis, Indiana, United States
    [job_card.full_time]
    A company is looking for a Customer Support Representative to manage client and vendor account inquiries and resolve service issues. Key Responsibilities Respond to incoming service-related issues...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative (Remote Position)

    Customer Service Representative (Remote Position)

    GOLD GATE • Kokomo, Indiana
    [filters.remote]
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Home Health Physical Therapist

    Home Health Physical Therapist

    Elara Caring • Kokomo, IN, US
    [job_card.full_time]
    Elara Caring is seeking a Home Health Physical Therapist for a job in Kokomo, Indiana.Job Description & Requirements.At Elara Caring, we have a unique opportunity to play a huge role in the gro...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Field Engineer

    Field Engineer

    Hilti • Broad Ripple, IN, US
    [job_card.full_time]
    In this role, you'll provide technical support and drive sales by partnering with designers and specifiers to solve complex challenges using Hilti solutions. You'll secure commitments for sp...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Relationship Banker II | Carmel

    Relationship Banker II | Carmel

    Busey Bank • Carmel, IN, United States
    [job_card.full_time]
    The Relationship Banker II combines expertise in customer service, sales, and operational management at an elevated skill level within the banking team. The Relationship Banker II is an advanced rol...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Entry Level Sales Support Representative

    Entry Level Sales Support Representative

    Credence Innovations • Westfield, IN, US
    [job_card.full_time]
    Cultivate Connections, Drive Impact : Empower Your Career as an Entry Level Sales Support Representative with Credence Innovations in Indianapolis!. At Credence Innovations, we are hiring driven indi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Support Associate

    Remote Customer Support Associate

    TurboTax • Kokomo, Indiana
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Service Support Representative - Materials

    Service Support Representative - Materials

    Altec Industries, Inc. • Indianapolis, IN, US
    [job_card.full_time]
    Service Support Representative.This critical service support position is responsible for providing excellent customer support and satisfaction within the Service Support areas : Administrative, Inve...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physician-Neurology

    Physician-Neurology

    HealthEcareers - Client • Kokomo, IN, USA
    [job_card.full_time]
    Low frequency, low volume call with no admissions (1 : 6).We are seeking an additional Neurologist to join our established medical group. Neurologists interested in a 100% outpatient position or IP / O...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physician-Neurology

    Physician-Neurology

    Ascension • Kokomo, US
    [job_card.full_time]
    Low frequency, low volume call with no admissions (1 : 6).We are seeking an additional Neurologist to join our established medical group. Neurologists interested in a 100% outpatient position or IP / OP...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Sales Representative IV

    Field Sales Representative IV

    Arrow Electronics • Indianapolis, IN, US
    [job_card.full_time]
    Richardson RFPD is looking for an experienced Field Sales Representative for our Illinois / Indiana market.Richardson RFPD, an Arrow Company, is a specialized electronic component distributor providi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist (PT) - $2,364 per week in Kokomo, IN

    Travel Physical Therapist (PT) - $2,364 per week in Kokomo, IN

    Medical Solutions • Kokomo, IN, US
    [job_card.full_time]
    A facility in Kokomo, IN is seeking its next amazing PT (Physical Therapist).Read on if this sounds like your perfect fit!. Nurses and allied healthcare professionals are in high demand nationwide, ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Field Service Technician 2

    Field Service Technician 2

    Sunbelt Rentals • Noblesville, IN, United States
    [job_card.full_time]
    Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Small Business Banker II

    Small Business Banker II

    Northwest Bank • Fishers, IN, United States
    [job_card.full_time]
    The Small Business Banker II services a wide variety of business loans including commercial and industrial loans, SBA, and commercial real estate while working as part of a team with branches, cred...[show_more]
    [last_updated.last_updated_30] • [promoted]