Senior IT Business Analyst

The Senior IT Business Analyst will play a crucial role in bridging the gap between our business needs and technology solutions, ensuring that IT initiatives align with the overall strategic objectives of the credit union. This position requires a strategic thinker with excellent analytical, communication, and project management skills.

• Leads and works across all technology solutions, existing and new, work with key stakeholders to decrease complexity, manual work, and friction through elimination, automation, and knowledge transfer.
• Understands and applies principles, theories, and concepts related to business analysis to evaluate business processes, anticipate requirements, uncover areas for improvement, and help to develop solutions
• Uses interviews, document analysis, leads requirements workshops, document business process, use cases, process designs and scenarios to obtain requirements
• Analyzes business needs and documents requirements that may include specifications, workflows, processes, proposals, business cases, development plans, project plans, testing plans, implementation, training, and support.
• Serves as the subject matter expert for the business analyst discipline within the business
• Works on the most complex projects where analysis of situations requires an in-depth evaluation of variable factors; has the ability to resolve complex issues in creative and effective ways
• Work across variety of business groups, taking disparate and sometimes contradictory requirements, and through extensive collaboration and communication, arrive at solutions that will work for all stakeholders.
• Serve as an information source and communicator between business stakeholders and technology, including senior and executive leadership.
• Works with IT management and stakeholders to create project proposals and presents to steering committees as required.
• Produce reporting and analysis on technology solutions by identifying current or new metrics that baseline the ability of a system to meet business requirements and use those metrics to measure the success of implemented technology solutions packaged in an appropriate and timely manner for business consumption.
• Plan and lead design sessions. Document and maintain functional and non-functional requirements including system overviews, functional narratives, and detailed use cases
• Facilitates the implementation of functional and non-functional requirements through the lifecycle of a project, as well as seeks approval of project documentation (e.g. PRD, TDD, )
• Maintains knowledge of emerging trends and industry best practice
• Interacts with project managers, executives, managers, market participants, software developers, test coordinators, training specialists, user experience specialists, and subject matter experts to elicit and clarify business, market and project requirements
• Assesses technologies to create developmental specifications as well as detailed use and test cases
• Participates and manages completion of all cycles of testing including application development testing, system testing, regression, user acceptance, data validation, performance and stress, or other testing as required.
• Enhance the quality of technology solutions by analyzing the design of technical systems and business models, sourcing and implementing new business technology, and finding technological solutions for business requirements.
• Thorough understanding of, and experience in, software quality assurance testing processes, methodologies, and procedures
• Uses requirements to help drive the design and review of test cases
• Participates in vendor evaluation process, planning, testing, training, and implementation of new systems, and integrations.
• Read all internal publications, including HUB and Possibilities
• Perform other duties as required or assigned.

Education

• Bachelor's Degree Business Administration, Accounting, MIS, Computer Science, Industrial Engineering or related field is preferred
• CBAP Certified Business Analysis Professional (preferred)
• CCBA Certification of Competency in Business Analysis (preferred)

Work Experience

• 5-8 years Progressively responsible experience in internal business and/or technical analysis is required
• 3-5 years Experience with Financial Institutions is preferred
• 3-5 years Experience with process engineering is preferred
• 3-5 years Experience with various forms of documentation formats, and documentation tools (Word, Excel, Powerpoint, Visio, etc.) is required
• Read all internal publications, including HUB and Possibilities is

Knowledge, Skills, and Abilities

• Requires demonstrated proficiency with technical writing
• Excellent verbal and presentation skills to communicate effectively with corporate management and their staff as well as with vendors.
• Ability to work with users at all levels within the organization.
• Ability to frame business challenges into feature requests.
• Discretion and judgment in working with confidential information
• Self-starter and ability to manage own schedule and comfortable working in a fast-paced environment
• Project management experience, with the ability to manage multiple priorities
• Reliable attendance required