Liability Claims Generalist

Human Resources Generalist

The purpose of this job is to plan, organize and implement government wide human resources programs. Incumbents may be assigned to a division within the human resources department including: compensation and payroll, benefits and wellness, employment, administration, and safety and risk. Duties and responsibilities include, but are not limited to, researching, analyzing, coordinating and administering human resources initiatives within the assigned division.

The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Plans, monitors, and oversees the activities within the assigned division.

Provides professional staff support to departments, which includes interpreting laws, rules, regulations, and policies related to human resources programs and makes recommendations for policy and procedural changes.

Assists in developing and implementing departmental budget, goals and objectives; implements and maintains assigned program area procedures; evaluates effectiveness of programs, including researching, analyzing, and recommending policy or program changes.

Participates in problem solving, conflict resolution, team building, and planning sessions.

Prepares and maintains a variety of correspondence which may include: public notices, files, records, announcements, communication materials and/or other related information for assigned division.

Responds to requests for information from employees and/or the general public over the phone, in person, and via e-mail regarding a variety of Human Resources procedures, programs, job opportunities, and/or other related information.

Researches, compiles, and analyzes a variety of data and information; and prepares related reports.

Performs other duties as assigned.

Knowledge of the principles, practices and procedures of Human Resources Management and the operations and functions of the Department as they pertain to the performance of duties relating to the position of Human Resources Generalist.

Knowledge of human resources management, practices, policies and procedures as necessary in the completion of daily responsibilities.

Knowledge of all applicable laws, ordinances, policies and procedures as necessary in the completion of daily responsibilities.

Knowledge of all applicable laws, ordinances, policies, standards, and regulations pertaining to the specific duties and responsibilities of the job.

Knowledge of the terminology used within the department.

Knowledge of modern office procedures as required in the performance of duties.

Knowledge of and proficiency with the use of computers, current department software programs used for word processing, spreadsheets, graphics, and various human resources related activities.

Knowledge of established organizational, administrative, and human relations' techniques.

Knowledge of statistical and related mathematical analysis.

Knowledge of interviewing and investigating procedures related to risk management.

Knowledge of legal and medical terminology.

Knowledge of claims adjusting practices.

Ability to keep abreast of any changes in policy, methods, operations, budgetary, and equipment needs as they pertain to departmental and personnel operations and activities.

Ability to comprehend, interpret, and apply regulations, procedures and related information.

Ability to communicate and interact with management, employees, staff members, applicants, members of the public and all other groups involved in the activities of the Unified Government and Human Resources Management as they relate to the Department.

Ability to compile, organize, prepare and maintain an assortment of records, reports, and information in an effective manner and according to departmental and /or governmental regulations.

Ability to use independent judgment and discretion in handling emergency situations, determining and deciding upon procedures to be implemented, maintaining standards, and resolving problems.

Ability to handle the required mathematical, primarily statistical, calculations.

Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments.

Ability to plan, organize and/or prioritize daily assignments and work activities.