Inside Sales Representative

Come build the future with us. Interstate Advanced Materials is seeking a full-time Inside Sales Representative at our Hayward, CA facility. At Interstate Advanced Materials, we support the professional growth of our employees while providing exceptional service to our customers. We are a wholesale distributor and fabricator of high-performance plastic sheet, rod, tube, and film serving industries such as aerospace, defense, semiconductor, medical, food processing, automotive, agriculture, and more.

Headquartered in Sacramento, CA, our family-owned company employs over 170 team members across seven states. As an environmentally sustainable and award-winning organization, we are committed to solving customer challenges through innovation, dedication, and collaboration. If you’re passionate about doing your best work at a company that values your contributions, we want to hear from you.

Position Summary
The Inside Sales Representative plays a critical role in driving revenue growth by managing a portfolio of new and existing customer accounts. This role is responsible for servicing, developing, and expanding accounts through proactive outreach, relationship building, and solution-based selling. You will generate sales, strengthen customer relationships, and consistently meet performance targets that contribute to the company’s overall success.

Key Responsibilities
• Maintain a positive, proactive, revenue-driven attitude
• Respond quickly and professionally to customer inquiries across phone, email, chat, and other channels
• Manage and support customer accounts while ensuring consistent service and responsiveness.
• Cultivate and expand a loyal customer base by delivering strong value and solutions
• Prospect for new opportunities and build a strong, sustainable sales pipeline
• Meet or exceed monthly and annual sales quotas
• Track sales activities, customer interactions, and pipeline progress in CRM
• Organize daily workload to maximize productivity and close rates
• Build and maintain strong relationships that drive repeat business and referrals
• Prepare accurate and profitable price quotes
• Process and close orders, quotes, and returns promptly
• Negotiate with manufacturers to secure competitive terms and pricing
• Perform outbound prospecting and follow-up to acquire net new customers
• Participate in ongoing sales and industry-specific product training

Requirements
• Proven inside sales experience is required for this role.
• Experience managing customers across multiple regions (preferred)
• Strong account management and revenue-generation background
• Excellent typing skills with fast, accurate data entry
• Ability to calculate margins, understand cost structures, and apply correct markup percentages
• Strong basic math skills, including decimals and fractions
• Excellent phone communication and computer proficiency
• Self-starter with a strong drive to hit goals, a proactive mindset, and a genuine curiosity to learn and grow
.• Bachelor’s Degree in Business, Marketing, Communications, or a related field (preferred).

Why Join Us?
This full-time position offers a competitive base salary plus commission, with strong earning potential. You’ll join a performance-driven, growth-focused team with significant opportunities for advancement. Benefits include:
• Health insurance
• Paid vacation, sick time, and holidays
• Generous 401(k) match
• Additional benefits and career growth opportunities

If you’re ready to drive revenue growth and excel in a high-performance environment, apply today!

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