Core Banking System Analyst

SUMMARY

This is a Banking Operations position that requires the ability to provide day-to-day production support for the various banking software applications and third-party solutions, including supporting new implementations, releases and upgrades. Collaborates with business partners to gather and interpret data to develop actionable steps that will improve processes and optimize results. Provides guidance to bank users on using systems, manages incidents and escalation support, and maintains system parameters and configurations. Supports low risk projects and robotic process automations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage the full lifecycle of business applications, including planning, deployment, maintenance, upgrades, and support.
• Serve as the primary liaison between IT and business units to ensure application solutions meet organizational needs.
• Capture business requirements for improvements and enhancements to systems.
• Oversee integrations between internal systems and external platforms, ensuring data integrity and seamless operation.
• Troubleshoot and resolve application-related issues, providing support to both end-users and technical teams.
• Evaluate and implement application enhancements or replacements to optimize business performance.
• Participate in new system implementation projects, oversee change management and internal procedures support for governance, audit and access rights management
• Coordinate with vendors and third-party service providers for application support and improvements.
• Document system configurations, workflows, and procedures.
• Monitor and enforce data governance, application security, and compliance standards.
• Coordination of planned disaster recovery testing.
• Create and maintain custom business reports using Fiserv Business analytics and IBM Cognos, tailoring reports to operational and management needs.
• Train end users on system best practices and new features / functionality of the system.
• Understand roles and assignments in each application / system. Complete periodical review of system access.
• Routine review of data stored in the system to ensure accuracy and integrity of information.
• Maintain up to date knowledge and may train others on products, services, departmental systems, and related technology, policies and procedures

ADDITIONAL RESPONSIBILITIES

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities

MINIMUM QUALIFICATIONS

COMPETENCIES :

PHYSICAL DEMANDS :

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

Light : Office Work, some lifting, bending, stooping or kneeling, walking

WORK ENVIRONMENT :

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.

Sunwest Bank Is an Equal Opportunity Employer Sunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital status, age, religion, medical condition, handicap, disability or veteran status and to assist the Bank in maintaining its Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter, and it is intended that Sunwest Bank, through the purposeful efforts of its employees and officers, are expected to make every resolute attempt to conform to its Bank Secrecy Act Program and Procedures. Failure to comply will be reflected in their performance review as well as in any bonus compensation programs in which they may participate.

Attend and complete all required classroom, computer-based, web-based and seminar training. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with Sunwest Bank's "Code of Ethics and Conduct." Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his / her position

Note : The preceding job description has been designed to indicate the general nature and level and work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All job descriptions can be amended without notice as warranted by business necessity.