Case Management Assistant

Join one of California’s premier hospital systems as a Case Manager Assistant and help deliver exceptional, patient‑centered care!

Job Description Overview :

• Support discharge planning with Case Managers and Social Workers
• Assess post‑hospital needs and help determine appropriate discharge requirements
• Coordinate referrals, authorizations, and transportation services
• Communicate patient preferences, provider options, and discharge timelines
• Provide benefit coverage information and collaborate with payers as needed
• Monitor progress toward discharge goals and escalate barriers appropriately
• Facilitate transfers to post‑acute facilities, including preparing documents and obtaining signatures
• Support utilization review transmission and manage high‑volume faxes, voicemails, and data entry
• Participate in daily rounds, huddles, and team discussions to support timely discharge planning
• Maintain accurate documentation in Epic EHR, including care coordination notes and referral updates
• Close discharge cases in Allscripts and ensure all required information is captured
• Perform clerical tasks such as scanning, faxing, copying, and completing departmental reporting
• Communicate professionally with patients, families, providers, and external partners
• Resolve issues using effective communication while maintaining confidentiality and HIPAA compliance
• Work efficiently in a fast‑paced environment with shifting priorities and minimal supervision
• Demonstrate strong organization, time management, and attention to detail

Requirements : EPIC is required

Must have health insurance knowledge

Must have 1 year of recent healthcare experience within inpatient or outpatient experience

High school diploma or equivalent

Job Type & Location

This is a Contract position based out of Eugene, OR.

Pay and Benefits

The pay range for this position is $18.00 - $18.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type

This is a hybrid position in Eugene,OR.

Application Deadline

This position is anticipated to close on Jan 21, 2026.