Administrative Assistant

Omid Counseling Center is recruiting for a full-time Administrative Assistant to join our growing group practice.

JOB SUMMARY

The Administrative Assistant supports program operations including administrative responsibilities such as greeting and check-in clients, preparing reports, ordering supplies, data entry, preparing billing reports, filing documents, answering phones, and sorting mail. The Administrative Assistant demonstrates excellent customer services skills, is friendly and approachable, and excels at multitasking in a busy office environment.

RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Serve as scheduler for Staff Therapists, ensuring that all slots are filled as directed.

Process new referrals; complete brief phone screenings; schedule assessments.

Support program operations, prepare timely reports, manage record-keeping systems, and administrative performance and communications.

Greet, receive, and assist visitors and callers.

Screen calls, support program communication, and complete administrative tasks in a timely manner.

Facilitate reimbursements, manage invoice and check request tracking, petty cash custodian, log receipt of incoming checks and / or cash, and account deposits through designated channels.

Aid general program operations including running errands, manage inventory of office supplies, ordering supplies, and responsibility for office equipment maintenance.

Maintain confidentiality of client records at all times.

Participate in scheduled program meetings.

Submit documentation in a timely manner.

Work with Medi-Cal beneficiaries and private pay clients.

Other relevant duties as assigned.

Comply with all Omid Counseling Center and program rules, policies and procedures including HIPAA standards.

QUALIFICATIONS

High School Diploma or GED required.

Office management / administrative assistant experience preferred.

Cultural competency understanding required.

Bilingual – Spanish or Hmong speaking, reading, and writing preferred.

Proficient user of Microsoft Office software.

Ability to problem solve and react appropriately to emergency situations.

Ability to work independently and effectively collaborate with a team.

Omid Counseling Center is committed to Equal Opportunity Employment and to attracting and retaining the most qualified employees without regard to race, color, national origin, religion, sexual orientation, gender, age, disability or protected veteran status.