NETWORK/SYS ADMINISTRATOR

About Us:

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75 years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)

• Assist in supporting and troubleshooting network connectivity for remote locations using DSL, cable modem, and other broadband technologies.
• Help monitor, configure, and maintain network and security equipment, including SonicWall and Cisco Meraki devices.
• Support basic network security tasks such as reviewing firewall rules, VPN connectivity, and traffic logs.
• Assist with identifying and resolving network performance or security-related issues, escalating as needed.
• Perform basic network traffic inspection and troubleshooting to support incident response and investigations.
• Coordinate with internet service providers (ISPs) and vendors for connectivity or service issues.
• Support deployment, replacement, and upgrades of network and security equipment at remote and corporate locations.
• Maintain documentation related to network configurations, security controls, and troubleshooting steps.
• Follow established security policies, procedures, and best practices within the Information Security department.
• Participate in scheduled maintenance, limited on-call support, or after-hours work as required.

• 0–2 years of experience in IT support, networking, or a related technical role (internships and hands-on lab experience acceptable).
• Foundational understanding of networking concepts, including: TCP/IP, DNS, DHCP, Basic routing, VLANs, and VPN concepts.
• Familiarity with network or security devices such as firewalls, switches, or wireless access points.
• Basic understanding of network security principles and secure connectivity.
• Strong troubleshooting mindset and willingness to learn new technologies.
• Ability to clearly communicate technical issues to both technical and non-technical users.
• Willingness to travel occasionally to remote ACE Parking locations.

• Exposure to SonicWall, Cisco Meraki, or similar network/security platforms.
• Coursework, labs, or certifications such as Network+, CCNA (or in progress).
• Interest in pursuing a career in network security or information security.
• Experience supporting environments with multiple remote or retail-style locations.

• Role includes a combination of remote support and on-site work.
• Travel to remote ACE Parking locations across multiple states may be required based on operational or security needs.