Guest Services Representative

A company is looking for a Guest Services Representative (Temporary) to provide exceptional customer service and support event logistics.

Key Responsibilities

Communicate travel itineraries, hotel confirmations, and policies via phone and email

Update guest registrations and hotel room inventory in the system

Collaborate with Meeting Event Managers, clients, and suppliers to support event logistics

Required Qualifications

Bachelor's degree or equivalent experience in Hospitality, Event Management, or customer-facing roles

Proficiency in Microsoft Office, particularly advanced Excel skills

Ability to learn new technologies quickly and work in a fast-paced environment

Prior experience in event coordination or hospitality is preferred

Familiarity with registration systems or travel logistics is a plus