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Associate Account Manager
Associate Account ManagerCars • Allentown, PA, US
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Associate Account Manager

Associate Account Manager

Cars • Allentown, PA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Be Essential At Cars Commerce

At Cars Commerce, we're fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.

No one ever travels alone here : at its core, Cars Commerce is collaboration. In fact, it's built into the very fabric of our shared values. We like to say we Rise Together putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it's hard. It's our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.

But don't take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared "Best" of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.

About This Role

  • Drive revenue growth and meet or exceed acquisition, retention, and revenue targets.
  • Actively seek out new sales opportunities through cold calling & networking.
  • Create acquisition opportunities by introducing Cars Commerce to prospects in your assigned territory, nurture prospects and facilitate the proposal process.
  • Master and train dealers on the digital car dealership ecosystem and KPIs (Key Performance Indicators) that Cars Commerce Canada transparently produces to demonstrate and benchmark the value of its delivered products and services.
  • Conduct monthly performance reviews with customers, present identified opportunities and propose solutions to upsell products or services.
  • Build and maintain strong, long-lasting customer relationships.
  • Work with customer support personnel to implement digital solutions.
  • Update sales CRM every day, participate in a weekly session with the sales director and participate in product sessions.
  • Prepare and deliver presentations on services to potential clients.
  • Attend conferences, meetings, and industry events to network and promote Cars Commerce services.

About You

  • Proven sales experience in the automotive or digital solutions industry.
  • Proven retention and technical skills in supporting existing customers when required.
  • Strong understanding of the automotive industry, digital solutions, digital leads management and digital advertising trends.
  • Highly motivated and target driven, with a proven track record in sales.
  • Excellent selling, communication, and negotiation skills.
  • Ability to create and deliver presentations and performance reviews tailored to the audience's needs.
  • Relationship management skills and openness to feedback. A passion for the automotive industry and staying up-to-date with its trends and challenges.
  • At least 3-5+ years of experience in sales, preferably within the automotive industry or a digital agency.
  • Understanding of the automotive market, customer behavior, and the sales cycle.
  • Driver's license and the ability to travel as needed.
  • Familiarity with the latest digital trends and digital advertising strategies in the automotive sector.
  • Strong ability to develop and execute sales plans and strategies.
  • Proven negotiation skills and the ability to close deals effectively.
  • Knowledge of digital advertising platforms (e.g., Google Ads, Facebook Ads) and analytics tools (e.g., Google Analytics).
  • Excellent verbal and written communication skills.
  • Ability to prepare and deliver persuasive sales presentations.
  • Excellent organizational skills with an ability to handle multiple accounts and assignments.
  • Achieve agreed-upon sales targets and outcomes within schedule.
  • Preferred

  • Ability to use CRM & Google suite
  • Competence in using data analysis reports to spot automotive trends and optimize performance of dealerships
  • Understanding of website and digital advertising technology and capabilities
  • Flexibility and adaptability to work in a rapidly changing environment.
  • Our Comprehensive Benefits Package includes :

  • Medical, Dental & Vision Healthcare Plans
  • New Hire Stipend for Home Office Set-Up
  • Generous PTO
  • Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset
  • Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
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