Server

Job Description

Job Description

Job Title : Server

Department : Dietary

FLSA Status : Non-Exempt

Reports to : Dietary Director

JOB SUMMARY :

The Server position provides table service to residents, staff, and guests by taking orders for food and beverages, delivering orders to the table, and ensuring that residents and guests have a pleasant dining experience. Prepares and serves beverages and meals for the dining department in a safe and appetizing method in compliance with dietary standards, policy, and procedures. Rounds on each table to ensure drinks are filled, condiments are provided and buses table to remove plates and debris. Sets table up again for next resident or meal service. Cleans dining room, tables, chairs and floors as needed and at end of shift. Assists with cleaning the kitchen, washes dishes and returns food to proper storage as needed.

ESSENTIAL FUNCTIONS :

• Servers are prepared in uniform, with a smile and good attitude.
• Greets residents by name & with a smile as they are seated at the table; ensures the table is clean and that utensils, napkins, and other provisions have been provided.
• Treat residents, families and visitors of the Community with dignity and respect.
• Distributes menus and presents the daily specials.
• Answers questions regarding the menu.
• Takes food and beverage orders and delivers them to the kitchen.
• Servers are empowered to reject food that doesn’t meet the standard for eye appeal or proper temperature of food.
• Delivers food, beverages, condiments, and other requested items to customers.
• Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
• Collects plates and clears the table as customers finish their meals.
• Assists with other front of house tasks such as cleaning the dining area and preparing silverware and condiments.
• Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to customers; correctly customizes orders as requested.
• Describes product details to customers.
• Serves prepared foods and baked goods.
• Ensures customer service stations are properly stocked with paper products or beverage preparation items.
• Cleans and sanitizes all equipment, utensils, dishes, and work areas.
• Cleans and sanitizes service and seating areas.
• Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment.
• Preparation and storage of food.
• Stocks supplies or retail products; may inventory, order, or receive products as directed.
• Participate in weekly kitchen deep cleaning schedules as directed by the Dietary Director.
• All other duties as assigned.

OTHER RESPONSIBILITIES :

EDUCATION & EXPERIENCE :

ANY CERTIFICATION PER STATE REQUIREMENT :

PHYSICAL DEMANDS & WORKING CONDITIONS :

Physical Demands :

The following physical actions may be required but are not regularly expected :

Work Environment

Communicable diseases and infections

Professional office environment. Uses PC, telephones, word processing and other standard office equipment. Attends business-related functions.

MANAGEMENT / DECISION MAKING :

Note : All duties and responsibilities listed are considered to be essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the business and the requirements of the job change.

Employer provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other characteristic protected by law. Employer complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.