General Managerbartaco • Charlotte, NC, US

General Manager

bartaco • Charlotte, NC, US

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General Manager Opportunity At Bartaco

At bartaco, food is our passion. But people are our purpose. We invest in our team because our people are at the heart of what we do. We're committed to creating an atmosphere where team members can learn, develop, and succeed every day. Whether you aspire to excel in a leadership, hospitality, or culinary role, bartaco is an environment that fosters growth and helps you achieve your goals.

At bartaco, we're guest-obsessed. Our mission is to create memorable moments for every guest, every time. It's who we are.

We are looking for Managers to create the bartaco experience and who live and breathe our touchstones. Our culture is defined by these values and guides how we work together to create the most incredible experiences for our guests.

Pride : You take pride in your work and in contributing to something special
Good People : You value teamwork, treat others with kindness, and build trust with those around you
Positively Intolerant : You hold yourself and your team accountable for delivering quality and consistency because our guests deserve nothing less
Introspective : You're always looking to grow and improve, taking feedback as an opportunity to get better
Transparent : You communicate openly and honestly, fostering a culture of trust and collaboration
We Have Fun and Make People Happy : You bring energy, warmth, and a genuine smile, knowing that your positivity can brighten someone's day

A brief look at what you'll do as a General Manager at bartaco :

As a General Manager, you'll be a strategic leader and brand ambassador, guiding your team through our core leadership principlesrole modeling, our touchstones, delivery on operational and culinary standards, and coaching and developing the team. Your role is to inspire, empower, and cultivate a strong team culture while optimizing business performance and ensuring exceptional guest experiences. You will foster a supportive, growth-oriented environment that reflects our values and connects with both guests and the community.

This role requires a proven leader with a passion for hospitality, a track record of driving revenue, and the ability to inspire a high-performing team. The General Manager will oversee all aspects of restaurant operations, ensuring a culture of excellence while achieving financial goals.

Oversee daily restaurant operations, ensuring seamless execution of service and operational standards

Develop and mentor a team of managers and staff, fostering a culture of hospitality, accountability, and excellence

Drive guest satisfaction and loyalty through 100% manager visitsengaging meaningfully with guests, creating return guests, and fostering long-term relationships

Ensure teams consistently execute high standards of guest interaction, maintaining exceptional hospitality and service

Demonstrate strong business acumen through managing financial performance, including budgeting, forecasting, cost control, and revenue growth

Drive incremental sales through exceptional service, personalized recommendations, community engagement, and fostering guest loyalty

Proven track record of driving sales growth and achieving KPI targets through strategic goal setting and local market expertise

Deep knowledge of recipes and kitchen operations, collaborating with the culinary team to maintain high-quality food and beverage offerings

Ensure effective delegation across the team, empowering team members, fostering ownership, and ensuring smooth operations

Oversee inventory management, including ordering, receiving, tracking, analyzing AVT, detecting issues proactively, and ensuring accountability

Ensure compliance with all health, safety, and company policies and regulations while maintaining the restaurant's physical condition and brand standards

Plan and organize business operations, effectively communicating restaurant goals and aligning the team toward success

Commit to weekly manager meetings, driving accountability, consistency, and continuous improvement

Ensure daily, informative, and inspiring pre-shifts occur, keeping the team aligned and motivated

Recruit, train, and develop a high-performing team, promoting teamwork, accountability, and a guest-obsessed mentality

Manage and communicate effectively around rollouts, ensuring smooth execution and team readiness

Act as a brand and culture ambassador for bartaco, leading community outreach and engagement while maintaining strong market awareness

Mentorship, coaching, and accountabilityensuring every role contributes to exceptional service and operational excellence

Perks, Benefits + Rewards, just for you :

A fun work environment!

Career development and advancement opportunities

Competitive pay

Meal discounts when dining at bartaco

Paid vacation time

Gym and fitness center discounts

Opportunity to learn multiple languages / language education

Discounted virtual pet care

Medical, dental, and vision insurance

Mental Health and holistic wellness support

401K enrollment and matching

Requirements

3 years of restaurant experience as a General Manager

A passion for hospitality and a commitment to delivering outstanding guest experiences

Exceptional leadership and communication skills

Experience mentoring and training hourly team members

Attention to detail and problem-solving skills

Flexibility to work evenings, weekends, and holidays

Physical Skills :

Bring an energetic hustle and positive attitude to every shift

Able to tolerate long periods working on foot / standing up

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