Security Officer (Retail Environment)

Security Officer (Retail Environment)

Position Summary :

The Security Officer provides a visible, professional, and courteous security presence within a busy retail environment. The primary objectives are to deter theft and disruptive behavior through professional conduct and customer engagement, maintain a safe environment for employees and patrons, and promptly report all incidents or irregularities.

Key Responsibilities

Customer Service & Deterrence

• Greet and engage customers upon entry, maintaining a courteous and professional demeanor.
• Serve as a visual deterrent by maintaining an active, visible presence at the store entrance and throughout designated patrol areas.
• Provide assistance to store staff or patrons as needed while maintaining professional boundaries.
• Represent the company’s brand values through exceptional customer-service interactions.

Patrol & Monitoring

Incident Response & Reporting

Loss Prevention Support

Professional Standards

Qualifications

Work Environment

This position operates within a high-traffic retail environment requiring frequent interaction with the public and collaboration with on-site management. Officers must demonstrate composure, adaptability, and superior customer-service orientation.

Allstate Security provides professional security services throughout California – from San Francisco down to Los Angeles, and continuing all the way through our headquarters area in San Diego, CA. For nearly a decade, we’ve offered comprehensive security solutions to a variety of clients as one of California’s premier security guard companies.

We specialize in armed guards, unarmed guards, patrol service, and mobile patrols. Our security officers will work seamlessly as a part of our team to secure premises, customers, employees, assets and everything in between.

All State Security Services provides reliable, qualified, professional officers who are trained and ready to respond to potential security threats and provide outstanding support and service.