Technical Support RepresentativeVirtualVocations • San Francisco, California, United States
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Technical Support Representative
VirtualVocations • San Francisco, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Technical Support Representative.
Key Responsibilities
Document problems, complete problem tickets, and request information in the support tools
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements
Required Qualifications
6 months of technical and / or call center experience
High School Diploma or GED required or 2 years equivalent experience
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