Corporate Travel Services Specialist
Domino's Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately : we're a reshaped, reenergized brand of honesty, transparency and accountability not to mention, deliciously craveable food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to 'deliver the dream' to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That's just the tip of the icebergor as we might say, one "slice" of the pie! If this sounds like a brand you'd like to be a part of, consider joining our team!
Job Description
This position is responsible for providing operational and administrative support for the Indirect Procurement Team focusing on the strategic travel program, ensuring alignment with organizational objectives, and compliance with corporate policies. This role works closely with the Corporate Travel Manager / Lead Procurement Specialist, and other internal stakeholders to facilitate smooth travel operations and a seamless experience for meeting planners, and internal stakeholders.
Strategic Sourcing
- Identify areas for improving efficiency in procurement processes
- Support and manage the implementation of new local / regional / global partners to support a universal travel program
- Act as liaison to other Domino's stakeholders to share / leverage best practices and uncover innovative solutions applicable to Domino's global enterprise
Travel Systems & Data Analysis
Assist with daily travel program operations, including booking, expense reporting, and corporate credit card administrationSupport the implementation and maintenance of travel management software, online booking tools, and mobile appsCollect and analyze travel data from booking systems, expense reports, and vendor contracts to identify trends and cost-saving opportunitiesGenerate reports on travel spending, compliance, and performance for management reviewMonitor policy compliance and assist in identifying cost reduction opportunities and potential policy or supplier changesCorporate Travel Services
Serve as the primary contact for travelers regarding travel, expense, and system issues, escalating complex matters as neededProvide advice and guidance on travel destinations, accommodations, and transportation options that align with company policies and proceduresAssist with Duty of Care communications and coordinate with safety teams as neededSupport contract negotiations, RFPs, and SLAs with travel suppliers, expense reporting vendors, and card service providersSystems & Process Improvement
Collaborate with IT and internal teams to maintain travel intranet content and communication platformsSupport the rollout and training of new travel technologiesDocument systems and processes for future maintenance and upgradesManage content of a best-in-class internal travel portal (content and functionality)Enable messaging of the global travel standards in training documents, internal links, and external links to 3rd-party content while enabling an effective, efficient, and policy-compliant information access point for internal usersMeeting Planning (Limited)
Provide minimal support for meeting logistics only as needed (e.g., initiating group travel arrangements for meeting attendees or basic reporting tasks)Refer complex meeting / event planning to dedicated meeting services staffMonitor policy compliance across meeting spend, providing department budgets and benchmarking analysisQualifications
2+ years managing mid-large eventsBachelor's degree or equivalent job experienceMust possess strong interpersonal skills demonstrated in the ability to communicate both written and verbal information clearly and effectivelyStrong analytic skills with ability to extrapolate relevant data for summary reviewExcellent organizational skills with attention to detail and the ability to multi-taskExperience managing small projects end to endProficiency in Microsoft Office Suite products (Outlook, Word, Excel and PowerPoint)Experience with travel & meeting software tools preferred (Concur, Swoogo)Ability to remain "experience focused" while balancing budget demandsDemonstrate both the ability to work independently and to thrive within a team-oriented departmentAble to work in a flexible schedule environment under minimal supervisionAbility to travel up to 10%Additional Information
Benefits :
Paid Holidays and VacationMedical, Dental & Vision benefits that start on the first day of employmentNo-cost mental health support for employee and dependentsChildcare tuition discountsNo-cost fitness, nutrition, and wellness programsFertility benefitsAdoption assistance401k matching contributions15% off the purchase price of stockCompany bonusAll your information will be kept confidential according to EEO guidelines.