Customer Representative

About the job Travel customer representative As a

Travel Customer Representative, you will play a key role in

supporting our clients throughout their travel journey from the

moment they book to the moment they return home. You will assist

with inquiries, resolve issues, provide booking updates, and ensure

that every interaction reflects our commitment to exceptional

service. Key Responsibilities Respond promptly and professionally

to client inquiries via email, phone, and messaging platforms.

Assist with travel bookings, changes, cancellations, and special

requests. Provide accurate information about destinations, travel

documents, and agency policies. Follow up with clients to confirm

trip details and satisfaction. Handle concerns or complaints with

empathy and problem-solving skills. Ideal Candidate Excellent

verbal and written communication skills. Strong customer service

experience (preferably in travel or hospitality). Organized,

dependable, and proactive with a high attention to detail.

Comfortable with technology and quick to learn booking platforms

and systems. Passion for travel and helping others plan

unforgettable experiences. Perks 100% remote work with flexible

scheduling. Opportunities for growth within the agency. Travel

perks and exclusive industry discounts. Supportive team environment

with ongoing training. If you're enthusiastic about travel and love

creating memorable experiences for others, we'd love to hear from

you. Apply today and start your journey with Viaja con

Andrea!