Technical Sales Engineer - Generalist

Job Title

Reporting directly to the Senior Sales Support Specialist, the primary duties include:

• Manage client's bids (RFQ, RFP) accordingly to the T&Cs of the bid.
• Coordinate discussions between internal contributors, assign deadlines to individual stakeholders, and prepare responses in a timely manner.
• Distill customer needs into action-oriented deliverables using the Project Intake Form (PIF) by Business Development.
• Coordinate with the Subject Matter Experts (SME), as needed, to develop and draft a custom Scope of Work ("SOW").
• Manage the computation of labor resources and costing following price indicators.
• Coordinate with Executive Leadership for special price approvals on behalf of Business Development.
• Meet deadlines by being capable of prioritizing responsibilities and balancing workload.
• Work with the commercial leads to prioritize proposals during times of high volume.
• Evaluate technical requirements and distill customer needs into creative solutions and action-oriented deliverables.
• When needed, interface directly with customers to answer questions relating to the proposals/RFP and/or refine the scope of work.
• Attend project hand-off meetings with the Sales Support team to provide the necessary project information for the execution team.
• Monitor and maintain the Proposal ID Tracker and CRM tool for an up-to-date status of each request.
• Analyze feedback received from clients and the sales organization to improve future proposals and your approach.
• Be proactive at proposing solutions and improvements for business processes and procedures.
• Be hands-on with your approach to knowledge development to become a key contributor in meetings with contributors and develop new proposal writing skills.
• Coordinate with Sr. Manager of Sales Operations to maintain the CEA Library up to date.

Qualifications/Requirements:

• Bachelor's degree in Engineering, Renewable Energy, or relevant technical field or equivalent combination of education and experience (4+ years experience).
• Minimum of 2+ years of technical background in a customer-facing role in a technical field.
• Minimum of 2+ years in a customer-facing role; in the Renewable Energy industry is preferred.
• Direct renewable energy industry (and especially solar or storage) work experience is a plus.
• Experience writing proposals and developing scopes of work.
• Proactive behavior, "Can do"/"Get it done" attitude.
• Excellent verbal and technical writing skills in English.
• Ability to work in a fast-paced start-up environment.
• Must be self-motivated with an ability to balance multiple projects under tight deadlines.
• Possess good problem-solving, organizational skills, and exceptional attention to detail.
• Skilled in multitasking and concurrently managing multiple projects.
• Knowledge of CRM software, specifically Hubspot and/or Deltek is a plus.
• Strong interpersonal skills and experience in working with interdisciplinary teams of colleagues and external parties.