Business Systems Analyst

Location : Mountain View, CA (On-site 3 days a week)

Duration : 40 hours / week, 10-12 months

Type : Project-Based Hourly W2 (benefits eligible)

Rate : $70-90 / hour

Role Overview

Join a dynamic learning and awareness team focused on transforming how security training data is managed and delivered. This role blends data analytics, process improvement, and cross-functional collaboration to drive impactful learning and development outcomes. The ideal candidate is someone who enjoys working with data, optimizing systems, and collaborating across teams to enhance employee learning experience and ensure compliance.

Key Responsibilities

• Champion Learning Analytics : Collaborate with cross-functional teams to collect, analyze, and interpret data related to security training and awareness programs. Use insights to improve learning effectiveness and engagement.
• Drive Training Quality : Lead and support User Acceptance Testing (UAT) for training courses, ensuring content accuracy and technical functionality.
• Monitor and Improve Compliance : Track and analyze compliance rates for mandatory training, identify anomalies, and initiate remediation through Jira tickets.
• Support Audit Readiness : Generate and validate reports for audits, ensuring data integrity and alignment with compliance standards.
• Optimize Learning Systems : Understand end-to-end integrations and data flows between learning platforms and business systems. Develop process maps to streamline operations.
• Measure and Report Program Performance : Develop and maintain dashboards and reports that track key performance indicators (KPIs) for security learning programs—including effectiveness, completion rates, and user engagement—to provide actionable insights that drive continuous improvement.
• Collaborate Across Teams : Act as a liaison between the Security Learning & Awareness team and other departments to support audits, certifications, and course deployment troubleshooting.

Requirements

About Excelerate

Excelerate LLC is a boutique consulting firm distinguished by its hands-on, collaborative approach to solving complex business challenges. We partner closely with our clients, bringing deeply experienced consultants who work in a facilitative style to deliver practical, lasting impact.

Our work is grounded in four core values : humility, energy, integrity, and flexibility. These principles shape our culture, guide our work, and define the people who thrive here.