Classification: Non-Exempt

Job Summary:

The Accounts Receivable Clerk is responsible to the Office Manager for the collection and maintenance of all charge accounts by company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively.

About Us:

We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them.

Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with an ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development.

Join our team and build your career with Alsco Uniforms!

Our full-time employees enjoy:

• 401K Plan with Company Match
• Medical, Dental, Vision, FSA/HSA
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Choice of Global Cash Card or Direct Deposit
• Career Advancement
• Learning & Development Opportunities
• Inclusive and Diverse Team Environment

Benefits may vary for positions covered by a collective bargaining agreement.

Essential Functions:

• Process customer payments according to company policy.
• Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments.
• Provide regular communication to management regarding the status of account collections.
• Organize a recovery system and initiate collection efforts.
• Complete monthly and quarterly closing statement processes and create reports.
• Communicate with customers via phone, e-mail, mail, or in-person to make payment arrangements on delinquent accounts.
• Perform reference checks of all credit applications and report findings to management.
• Investigate and resolve customer inquiries on time.
• Submit accounts to management for bad debt write-offs.
• Fax or e-mail invoices to customers for payment.
• Perform other tasks as required.

Additional Functions:

• May perform some of the other general office functions.

Qualifications:

• Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
• Excellent written and verbal communication skills in English, especially in telephone skills.
• Proven excellent interpersonal skills and ability to work successfully in a team environment.
• Great organizational and multi-tasking skills; detail oriented.
• Show successful experience in the ability to enthusiastically press into action collection efforts.
• Demonstrate a good understanding of general business operating procedures and be proficient in data entry.

Typical Physical Activity:

• Physical Demands/Requirements consist of standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.

Typical Environmental Conditions:

• Vehicles on public roads, inside general offices, customer locations, and areas of a typical industrial laundry facility, Service Center, or depot.

Travel Requirements:

• None

Education:

• Some business experience.

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

Alsco Uniforms is an Equal Employment Opportunity Employer.

Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law.

Revised: 04/08/2024