Account Manager

Job Description

Job Description

At IRC, our greatest asset is our team : a dedicated group of hardworking individuals that help solve roofing challenges every day. We pride ourselves on creating a positive culture founded on mutual respect, great teamwork, and positive attitudes. By joining the IRC team, you will have the opportunity to learn or expand a skilled trade, serve the business community, and work hands-on with your peers.

The Position

We are seeking a dynamic Account Manager to join our team, specializing in managing commercial roofing and siding portfolios. In this role, you'll focus on building lasting client relationships while ensuring maximum performance and return on investment for their building envelopes. This position covers the Southern NH and Massachusetts territory and demands a proactive, responsible approach.

Key Responsibilities

• Identify Business Opportunities : Proactively seek out and qualify prospects, while researching and evaluating various sales options.
• Lead Development : Generate and follow up on leads to build a strong client base.
• Product Knowledge : Research and become well-versed in available products to provide informed recommendations to clients.
• Customer Support : Address customer concerns, provide information, answer questions, investigate problems, and develop solutions.
• Quality Assurance : Ensure client satisfaction with work completed, verify billing accuracy, and confirm the proper close-out of projects.
• Continuous Learning : Stay updated and enhance your expertise by participating in educational opportunities.

The Good Stuff

Competitive Pay : $70,000 base salary with Commission Pay.

Great Benefits including :

Requirements and Qualifications

IRC's Initiative

We offer comprehensive roof management, industrial roofing & siding to commercial building owners and public institutions in the Northeast.

IRC's Responsibility

To deliver long-standing services with excellence, transparency, and trust as our guide. We work tirelessly to inspect, design, build, and service all your building, roofing, and siding needs.

IRC's Culture

We are committed to working toward a shared goal, with our employees as our top priority. Our people define who we are. We invest in our team by providing training, support, and opportunities for growth. When you're part of this crew, we've got your back—period.

IRC's Character

Commitment to Employees : Our employees are the key to our success. We strive to provide the support and development they need to be safe, successful, and satisfied in their work.

Safety : We work hard to ensure that safety is a continuing priority for employees.

Customer Focus : We strive to build trust and long-lasting relationships with our customers.

Conduct Business with Integrity : Through honesty and fairness, we build strong, trusting relationships with customers, vendors, and employees.

Strong Work Ethic : Through hard work, effective leadership, planning, skill development, and innovation, we maintain a high level of productivity, bringing value to the company and our customers.

Equal Employment Opportunity Statement

Industrial Roofing Company provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind, regardless of race, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by Federal, State, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.