A company is looking for a Patient Service Representative I, remote position for MA residents only.
Key Responsibilities :
Screen incoming patient inquiries and direct them appropriately
Resolve patient issues and ensure satisfaction while advocating for patients
Facilitate the updating of patient records and assist with administrative requests
Required Qualifications :
Computer experience with word processing and spreadsheet programs
Electronic medical record (EMR) experience or aptitude for mastering EMR
Demonstrated technology-literate skill sets
Must live within a commutable distance
1+ years of experience in a clinical or customer service setting preferred
Patient Service Representative • Jacksonville, Florida, United States