A company is looking for an ITSM Automation Engineer to develop automation workflows and optimize infrastructure tools.
Key Responsibilities
Build AI-enabled workflows and tools to enhance productivity and decision-making
Collaborate with IT operations to analyze workflows and identify automation opportunities
Design, develop, and deploy automation scripts to improve service delivery
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or 5+ years of relevant experience
Proven expertise in ITSM concepts and hands-on experience with related platforms
Strong proficiency in scripting languages such as PowerShell, Python, and JavaScript
Experience with REST / SOAP APIs and system integrations
Familiarity with ITIL framework and CI / CD principles
Automation Engineer • Houston, Texas, United States