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Quality Assurance Manager (1790)
Quality Assurance Manager (1790)Kooner Fleet Management Solutions • Springfield, MA, US
Quality Assurance Manager (1790)

Quality Assurance Manager (1790)

Kooner Fleet Management Solutions • Springfield, MA, US
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  • [job_card.full_time]
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Quality Assurance Manager

About Kooner Fleet Management Solutions

Kooner Fleet Management Solutions is one of the fastest-growing national providers of on-site fleet maintenance, preventative service, and mobile repair solutions. With nearly a decade of industry experience, Kooner FMS helps fleets reduce downtime, extend vehicle life, and simplify operations through proactive maintenance programs and advanced technology.

About the Quality Assurance Manager Role

The Quality Assurance (QA) Manager ensures Kooner Fleet Management Solutions maintenance operations meet the highest standards of quality, safety, and compliance. This role oversees preventive maintenance programs, conducts audits across multiple sites, and drives consistency in how our teams deliver reliable fleet service to customers nationwide.

Where You'll Make an Impact

  • Lead and maintain KFMS's quality assurance program across all maintenance operations.
  • Audit preventive maintenance, repair work, and documentation to ensure accuracy and SLA compliance.
  • Conduct regular audits of work orders, PM checklists, repair documentation, and site processes to ensure accuracy and compliance.
  • Identify trends, develop corrective action plans, and drive continuous improvement initiatives.
  • Collaborate with operations teams to refine PM intervals, inspection criteria, and documentation processes.
  • Collaborate with Fleet Managers and site leads to improve processes and technician performance.
  • Support technician and leadership training programs related to maintenance quality and documentation standards.
  • Standardize QA procedures and training across all sites to ensure consistent performance.

What Makes You a Great Fit

  • 5+ years in fleet or truck maintenance with experience across multiple OEMs.
  • Strong background in quality assurance, compliance auditing, or maintenance program management.
  • Strong understanding of preventive maintenance programs, inspection standards, and DOT / FMSCA regulations.
  • Demonstrated ability to analyze performance data, interpret trends, and develop corrective action plans.
  • Excellent communication, organization, and analytical skills.
  • Ability to travel up to 25% of the time.
  • Preferred Qualifications :

  • ASE Certification or equivalent technical training.
  • Experience with large-scale fleet operations (Middle Mile, Last Mile, or logistics).
  • Lean Six Sigma, PMP, or similar process improvement certification.
  • Knowledge of SLA-based performance structures with enterprise customers.
  • Why You'll Love Joining Our Team

  • Earn What You Deserve : Competitive pay starting at $90-$115K based on experience.
  • Weekly Paydays : Get paid every Friday no waiting around!
  • Invest in Your Future : 401(k) with company match.
  • Health Benefits that Kick in Fast : Medical, Dental, and Vision coverage after just 30 Days!
  • We've Got You Covered : Life & Disability Insurance for added peace of mind because we take care of our team on and off the job.
  • We're Here for You : Access to our Employee Assistance Program for support when you need it most we've got your back.
  • Grow With Us : Big Career Growth Opportunities in a rapidly expanding, forward-thinking organization.
  • Work Environment

  • Combination of standard office and field settings
  • Must be able to lift up to 10 pounds
  • Must be able to sit for extended periods
  • Kooner Fleet Management Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, free from discrimination and harassment. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to fostering a workplace where every team member can thrive.

    Kooner Fleet Management Solutions participates in E-Verify for employment eligibility verification.

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