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Assistant General Manager
Assistant General ManagerSky Zone Charleston • Mount Pleasant, SC, United States
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Assistant General Manager

Assistant General Manager

Sky Zone Charleston • Mount Pleasant, SC, United States
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Job Overview

We are seeking an experienced and motivated Assistant General Manager to join our dynamic team in a casual but energetic work environment. The ideal candidate will have a strong background in customer service and management, demonstrating exceptional leadership skills and a passion for delivering outstanding customer experiences. As an Assistant General Manager, you will play a crucial role in supporting the General Manager in overseeing daily operations, ensuring safety standards, and managing operations.

Duties

  • Assist the General Manager in daily operations, including staff management, inventory control, and customer service excellence.
  • Oversee daily processes to ensure compliance with regulations and quality standards.
  • Manage staff, providing training and guidance to ensure efficient workflow and high-quality service.
  • Help develop and implement operational policies and procedures to enhance efficiency.
  • Monitor financial performance by analyzing sales reports, managing costs, and identifying opportunities for improvement.
  • Foster a positive work environment by promoting teamwork and effective communication among staff members.
  • Address customer inquiries and concerns promptly to maintain high levels of satisfaction.
  • Collaborate with the management team to plan special events and promotions that drive business growth.

Qualifications

  • Proven experience in management, knowledge of management practices and techniques.
  • Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
  • Exceptional communication skills, both verbal and written, with a focus on customer interaction.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • A passion for creating memorable experiences is a plus, along with experience in a family entertainment center setting is extremely beneficial.
  • Flexibility to work various shifts, including evenings and weekends as needed.
  • Join us in creating memorable experiences while advancing your career in management!

    Required qualifications :

  • Legally authorized to work in the United States
  • Preferred qualifications :

  • 18 years or older
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