ERP Applications Engineer II

ERP Applications Engineer II

The ERP Applications Engineer II, under the direction of a manager or above, assists in the design, development, and implementation of software and integrations to support departmental processes and / or programs. Recommends policies and procedures to ensure effective technical coordination of departmental programs.

Job Function :

• Deliver technical support for University ERP systems, including troubleshooting complex issues across systems, data management, business-to-business integrations, and assistance with business process improvements and enhancements.
• Design, build, test, and implement custom apps, integrations, and enhancements for ERP, especially Workday Financials, HCM, and Student modules.
• Develop and maintain APIs, data pipelines, data modeling, reporting, and automation scripts to support cross-system integrations.
• Conduct business process analysis and recommend improvements that leverage technology to drive efficiency and value; consolidate and present findings to stakeholders and executives utilizing industry-standard methodologies.
• Create and maintain technical documentation, including architecture diagrams, data models, and user guides.
• Collaborate with business stakeholders to gather and document requirements, define use cases, and translate them into technical specifications.
• Participate in Agile / Scrum-based projects and contribute to sprint planning, backlog grooming, and retrospectives.
• Collaborate with QA and business users to develop and execute test plans.
• Stay current with emerging technologies and recommend tools or frameworks that enhance system capabilities.
• During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location or place of residence.

Marginal Functions :

Departmental Requirements :

Supervision Received :

Minimal supervision of a verbal and / or written nature. Supervisor ensures that person in this position is aware of and adheres to state, University, and departmental policies, standards, and procedures.

Level of Public Contact :

Minimal external, moderate internal. Person in position meets with various University personnel and serves on intra-institutional groups and committees as required. May occasionally meet with vendors' representatives.

Policy-making and / or Interpretation :

Formulates and recommends to higher management policies and procedures required to provide efficient and effective software applications support to the division's technology customers.

Program Direction and Development :

Advises higher management regarding current trends in application development.

Statement of Understanding Background Check :

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a "Responsible Employee" pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University's Title IX Administrator or any divisional Title IX Coordinator.

Required Qualifications :

This position requires either (a) Master's degree from an acceptable accredited institution in a directly related area of specialization and two years of experience directly related to the job functions; (b) Bachelor's degree from an acceptable accredited institution in a directly related area of specialization and four years of experience directly related to the job functions; or (c) 8 years of direct experience.