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NetSuite Support Manager
NetSuite Support ManagerVirtualVocations • Orlando, Florida, United States
NetSuite Support Manager

NetSuite Support Manager

VirtualVocations • Orlando, Florida, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

A company is looking for a NetSuite Support Lead / Manager.

Key Responsibilities

Lead the global support team to manage incident resolution and ensure system reliability

Define and enforce support processes, including communication protocols and escalation procedures

Oversee system monitoring, maintenance, and compliance with SOX regulations

Required Qualifications

BS / BA or higher in Computer Science or Management Information Systems

10+ years of experience with ERP Manufacturing, Supply Chain, or Finance & Accounting systems

6+ years of experience in developing workflows with ERP customization platforms

Deep functional knowledge of ERP core processes

Understanding of SOX compliance requirements in financial systems

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