Community Health Worker

Job Summary:

Example: The CHW will provide liaison and engagement type services to the community in the clinic setting.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Care Coordination
• System Navigation
• Screenings and Assessments
• Appointment Scheduling Assistance
• Registration Assistance
• Provide Education on Services and Resources
• Outreach
• Coaching and Social Support
• Participation in Evaluation and Research
• Participation in Required Training
• Other duties as assigned

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Relationship and capacity building skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Advocacy skills.
• Service coordination and navigation skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software
• Bi-lingual Spanish preferred
• Evaluation and research skills

Education and Experience:

• Participation in Community Health Worker Academy or equivalent
• No other prior experience or specific education necessary

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Extended periods of standing and walking between locations in clinic

Must be able to lift up to 15 pounds at times

Have hand-eye coordination and manual dexterity to operate a keyboard, photocopier, telephone, fax etc.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.